Lob B2B Case Studies & Customer Successes

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Lob provides the building blocks for developers to automate the offline world. Enterprise companies use Lob’s suite of APIs to mail fully dynamic and personalized customer communications with print media. They provide insight into deliverability with piece-by-piece tracing and utilize their proprietary Print Delivery Network to streamline production across fully redundant nodes all over the country.

Case Studies

Showing 39 Lob Customer Success Stories

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Ameelio achieves streamlined, trackable mail delivery to incarcerated loved ones with Lob

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B-Stock achieves higher delivery rates and reduced support hours with Lob

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BlueChip Financial - Customer Case Study

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Booking.com achieves a 96-97% drop in fake properties with Lob's automated address verification

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How Branch Improved Retention 25% with Automated Direct Mail

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Carewell achieves $5,000/month shipping cost savings and improved on-time delivery with Lob

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Clearcover achieves compliant, automated direct mail at scale with Lob

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Clover Health achieves automated, audit-ready compliance mail and resource savings with Lob

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Congress.Cards - Customer Case Study

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CouchSurfing automates address verification and saves time with Lob

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Counsyl (health tech DNA screening company) achieves a 20% increase in patient payments and automates HIPAA-compliant billing with Lob

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CPH & Associates achieves 98% faster direct-mail lead times and automated policy communications with Lob

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Current achieves higher KYC first-time acceptance and reduced compliance costs with Lob Address Verification

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How Encamp Leverages Automated Direct Mail for Streamlined Compliance

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Lob Address Verification API Helps Fundraise Up Increase Donations

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Honeydue achieves smoother KYC onboarding and reduces address verification rejections with Lob’s Address Verification API

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How iExit drives 155% ROI with intelligent direct mail

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Inside Real Estate - Customer Case Study

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JustFix.nyc - Customer Case Study

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A healthcare company that provides comprehensive, primary, urgent, and behavioral services

How Mabel unlocked a new marketing channel in healthcare by sending personalized direct mail on behalf of doctors

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Marley Spoon - Customer Case Study

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MuckRock - Customer Case Study

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Myriad Women’s Health achieves 20% increase in patient payments with Lob

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Naked Wines achieves a 7% increase in repeat orders with Lob's direct-mail loyalty solution

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The Intelligence Behind NEXT Insurance’s 4x Increase in Campaign Performance

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How Pearly elevated patient billing and marketing with Lob

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Realeflow achieves 300% increase in successful direct-mail campaigns and precise audience targeting with Lob

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RealMailers achieves rapid nationwide scaling of targeted, automated direct-mail campaigns with Lob

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Resistbot - Customer Case Study

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Saylent achieves automated, personalized direct mail and faster campaign delivery with Lob

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SmileDirectClub achieves scalable, personalized direct mail and higher response rates with Lob

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SmileDirectClub achieves 30% conversion lift with Lob's direct mail solution

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Spire Law - Customer Case Study

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Spring achieves 10x ROI and double-digit conversion rates with Lob

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ThredUp achieves 20–25% higher order rates with Lob's direct mail reactivation

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Travis Manion Foundation - Customer Case Study

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VentureStack brings home 2x marketing results with intelligent direct mail

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VillageCareMAX achieves HIPAA-compliant automated direct mail and 4,000 hours saved annually with Lob

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