Lob B2B Case Studies & Customer Successes

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Lob provides the building blocks for developers to automate the offline world. Enterprise companies use Lob’s suite of APIs to mail fully dynamic and personalized customer communications with print media. They provide insight into deliverability with piece-by-piece tracing and utilize their proprietary Print Delivery Network to streamline production across fully redundant nodes all over the country.

Case Studies

Showing 39 Lob Customer Success Stories

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Ameelio achieves streamlined, trackable mail delivery to incarcerated loved ones with Lob

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B-Stock achieves higher delivery rates and reduced support hours with Lob

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BlueChip Financial reduces failed mailings by 50% with Lob Address Verification

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Booking.com achieves a 96-97% drop in fake properties with Lob's automated address verification

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Branch improves customer retention with Lob

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Carewell achieves $5,000/month shipping cost savings and improved on-time delivery with Lob

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Clearcover achieves compliant, automated direct mail at scale with Lob

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Clover Health achieves automated, audit-ready compliance mail and resource savings with Lob

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Congress.Cards Drives Advocacy with Lob Direct Mail

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CouchSurfing automates address verification and saves time with Lob

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Counsyl (health tech DNA screening company) achieves a 20% increase in patient payments and automates HIPAA-compliant billing with Lob

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CPH & Associates achieves 98% faster direct-mail lead times and automated policy communications with Lob

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Current achieves higher KYC first-time acceptance and reduced compliance costs with Lob Address Verification

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Encamp streamlines compliance and saves costs with Lob

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RealMailers scales personalized direct mail marketing with Lob

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Honeydue achieves smoother KYC onboarding and reduces address verification rejections with Lob’s Address Verification API

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iExit achieves 155% direct mail ROI with Lob

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Inside Real Estate boosts response rates 5x with Lob

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JustFix.nyc automates tenant mailings and verifies addresses with Lob

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a healthcare company boosts activations and engagement with Lob direct mail

Mabel achieves 30–50x higher response rates with Lob

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Marley Spoon achieves 20% of conversions from direct mail reactivation with Lob

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MuckRock saves 10–20 hours a week with Lob automated direct mail

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Myriad Women’s Health achieves 20% increase in patient payments with Lob

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Naked Wines achieves a 7% increase in repeat orders with Lob's direct-mail loyalty solution

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NEXT Insurance achieves 4x higher response rates with Lob

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Pearly achieves faster patient payments and higher collections with Lob

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Realeflow achieves 300% increase in successful direct-mail campaigns and precise audience targeting with Lob

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RealMailers achieves rapid nationwide scaling of targeted, automated direct-mail campaigns with Lob

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Resistbot connects constituents with elected officials using Lob Direct Mail API

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Saylent achieves automated, personalized direct mail and faster campaign delivery with Lob

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SmileDirectClub achieves scalable, personalized direct mail and higher response rates with Lob

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SmileDirectClub achieves 30% conversion lift with Lob's direct mail solution

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Spire Law achieves accurate delivery and seamless mail workflows with Lob

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Spring achieves 10x ROI and double-digit conversion rates with Lob

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ThredUp achieves 20–25% higher order rates with Lob's direct mail reactivation

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Travis Manion Foundation cuts direct mail costs by 50% with Lob for Salesforce

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VentureStack boosts direct mail ROI with Lob

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VillageCareMAX achieves HIPAA-compliant automated direct mail and 4,000 hours saved annually with Lob

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