Case Study: JustFix.nyc automates tenant mailings and verifies addresses with Lob

JustFix.nyc - Customer Case Study

JustFix.nyc is a nonprofit that helps tenants, housing organizers, and legal advocates fight displacement in New York City. As their network grew, they struggled with a manual print-and-mail workflow that required hand-mailing letters and frequent post office trips, making it harder to send timely notices to landlords. Lob provided the direct mail technology they needed, including Print and Mail and Address Verification APIs.

With Lob, JustFix.nyc automated USPS Certified Mail and verified addresses before sending, eliminating batching and manual processing. According to JustFix.nyc, the implementation was easy and launched in less than a week, saving time and energy while enabling high-volume mailings without post office headaches. By reducing mailing errors and operational overhead, Lob helped JustFix.nyc focus more of its resources on its mission.

JustFix.nyc

Atul Varma

Engineer