Case Study: MuckRock saves 10–20 hours a week with Lob automated direct mail

MuckRock - Customer Case Study

MuckRock, a nonprofit government transparency organization, needed a better way to manage the growing volume of public records requests that still required postal mail. What started as a few hours of manual mailing each week had grown into a major drain on staff time, with envelopes and checks needing to be prepared and sent by hand. To solve this, MuckRock turned to Lob.

Using Lob’s Print and Mail and Address Verification tools, MuckRock automated letters and checks and gained tracking and visibility into its mail workflow. Lob helped free up 10–20 hours of weekly staff time, improved reliability for users, and simplified accounting by enabling programmatic monitoring of checks. The implementation was quick and easier than expected, with MuckRock finishing ahead of schedule.

MuckRock

Michael Morisy

Founder & Executive Director