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Visit WebsiteActiveState improves customer journeys and usage efficiency with Heap
ActiveState
Markus Baumann
Senior Conversion Rate Optimization Manager
Heap
Heap is a modern approach to web and iOS analytics. Heap automatically captures every user action in your app and lets you measure it all - clicks, taps, swipes, form submissions, page views, and more. Track events and segment users instantly. No pushing code. No waiting for data to trickle in.
Case Studies
Showing 55 Heap Customer Success Stories
Alo increases its mobile conversion rate by 3x
Alo Yoga
Mike Peart
Interim Director of Product
Amway cultivates a data-driven culture using Heap
Amway
Brandon Walsh
Customer & Product Analytics Manager
How Atria used Heap to gain better insights and improve their user experience
Atria Senior Living
Holly Mcclurkin
Marketing Business Analyst
BenchSci clears a path for rapid scale by building a strong analytics foundation with Heap
BenchSci
Wolfgang Mairinger
Senior Data Analyst
How a Major Financial Services Company Improved Conversion 118% with Heap + Blue Green
Blue Green
Brooklinen uses Session Replay to optimize customer journeys and increase conversion
Brooklinen
Jacky Lin
Analyst
CareMessage helps underserved populations improve health outcomes during COVID-19
CareMessage
Nina Parikh
Director of Product
Casper increases checkout rates 20% by moving off Google Analytics
Casper
Michelle Ballen
Optimization Analyst
Chubbies moves with agility and confidence with Heap
Chubbies
Devon Chulick
Product Manager
Conductor aligns the company and increases user value
Conductor
Jean McCabe
Director of Product
Crunchbase uses Heap to target users based on product behavior
Crunchbase
Alexandra Mack
Director of Marketing
DISH reboots streaming with innovative B2B offering, using Heap to direct production
Dish
Dalton Hertel
Product Manager
DonorsChoose discovers how to improve their customers' experience from Heap
DonorsChoose.org
Charlotte Weiskittel
Senior Director of Product Management
How HelloSign uses mobile analytics to improve signer conversion
Dropbox Sign
Bill Farrell
Director of Product
E*TRADE’s Analytics Team Delivers Insights with Heap
E*TRADE
Alex Welch
Director of Analytics
Echosec saves two sprints of maintenance work in a year
Echosec
Erin Kerr
Product Manager
Envoy - Customer Case Study
Envoy
Esurance saves $225K a month using Heap
Esurance
Sierra Hines
Customer Insights Analyst
FightCamp uses Heap to understand and optimize its customer journey
FightCamp
Patrick Chandler
Chief Marketing Officer
FIGS combines Heap and Shopify to increase its conversion rates
FIGS
Brain Kim
Senior Director of Data Science
Why Fivetran switched to Heap for detailed analytics
Fivetran
Andrew Morse
Product Manager
Freshworks Improves Feature Adoption by 20% with Heap
Freshworks
Gireesh Subramanian
Director of Product Management
Gem reduces its time to insight by 10x
Gem
Sarah Koo
Head of Product
GoPeer locates a path to an optimized funnel using Journey Maps
GoPeer
Danhui Schmidt
Head of Growth
Grow reduces time to insight 81% by moving off of Google Analytics
Grow.com
Alan Winters
VP of Product
H&R Block redefines superior service with innovative UX optimization
H&R Block
Zachary Witt
Senior User Experience Designer
How Homebase harnesses intent with Iterable + Heap
Homebase
Ryan Milligan
Marketing and Sales Ops Lead
Huel increases new customer conversions by 30% with Heap
Huel
Mario Tarantino
Senior eCommerce Manager
Instapage - Customer Case Study
Instapage
Oliver Armstrong
Product manager
Klaviyo unlocks data for their entire organization with Heap
Klaviyo
Brian Whalley
Director of Marketing
Lasso uses data analytics to give back to heroes on the frontline
Lasso Gear
Jared Verteramo
President
How LendingClub serves more customers with data insights
Lending Club
Alan D’Souza
Director of Product Analytics
Management Consulting Company uses Heap to Increase Access to Product Data
Major Consulting Firm
Christian
Analytics Manager
NatureBox uses data in every decision to boost conversions
NatureBox
David Lee
VP Engineering
Northwestern Mutual becomes data-driven with Heap
Northwestern Mutual
Joe Pfeiffer
Vice President of Product
OppLoans - Customer Case Study
OppLoans
Matt Gomes
Senior Director of Marketing
OppLoans increases conversion by 5% with Heap
OppLoans
Matt Gomes
Senior Director of Marketing
PocketSuite Uses Mobile Analytics To Increase Activation & Retention
PocketSuite
Chinwe Onyeagoro
Co-Founder & Chief Executive Officer
Precision Nutrition - Customer Case Study
Precision Nutrition
Tyler Calder
Director of Marketing and Growth
Purple sees daily financing increase of 4%
Purple
Kalel Cascardi
Data Analyst
Redfin saves 2-4 weeks of work per month with Heap
Redfin
Nick Smith
Senior Product Manager
Snapfish gets omni-channel insights in minutes, not weeks
Snapfish
Heidi Elmishad
Mobile Product Manager
How Splunk Uses Product Analytics To Win
Splunk
Davis Godbout
Senior Product Manager
Sur La Table uses Heap to increase product page views and overall conversion rate
Sur La Table
Walter Euyang
Ecommerce and Marketing Analyst
For Teachers Pay Teachers, Heap empowers product managers to move quickly with confidence
Teachers Pay Teachers
Julian Gilliatt
Head of Analytics, Supporting
Teikametrics automatically prevents user frustration using Heap's Intercom integration
Teikametrics
Brett Colangelo
Customer Support Operations Manager
How the Atlantic uses Heap to measure content results
The Atlantic
Jen Sun
Product Manager
theSkimm is the daily email newsletter that gives you everything you need to start your day
The Skimm
Ryan Stuczynski
Growth Lead
Thinx uses Heap to drive growth and retention
Thinx
Elise Mortensen
UX Research
ThirdLove is a fast-growing e-commerce brand founded with a mission to create a better bra for women
ThirdLove
Amanda Rosenberg
Head of Marketing Analytics
Tubular Labs heads off churn by embedding Heap usage data in Salesforce
Tubular Labs
David Park
Head of Customer Support and Training
Why Typito started using Heap from Day One
Typito
For Workhuman and Heap, the shared passion for employee empowerment fuels our success
Workhuman
Jack Canning
Senior Director of Digital Analytics & Optimization
Xandr expands its reach with Heap and Appcues
Xandr
Natasha Desai
Manager
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