Accertify B2B Case Studies & Customer Successes

Accertify is a leader in providing e-commerce companies with hosted software solutions, tools and strategies for preventing online fraud and mitigating enterprise-wide risks. Accertify's Interceptas Platform integrates the various components of fraud prevention, applies state-of-the-art automation, and offers advanced capabilities for managing fraud data. Built with a merchant's perspective, the Interceptas Platform delivers flexibility in preventing fraud related to card-not-present purchases, online scams and policy abuse, merchandise returns and exchanges and other data management challenges.

Air France-KLM Group achieves 60% cost savings and increased chargeback dispute win rate with Accertify

Air France-KLM Group

Fabrice Planchon

Process Monitoring Manager

Bazaarvoice achieves authentic online word-of-mouth with Accertify Fraud Management

Bazaarvoice

Jim Houlihan

Director of Authenticity

British Airways cuts card fraud and reduces chargebacks 47% with Accertify Fraud Management

British Airways

Andy Warman

Business Support Manager

Broadway.com achieves 68% reduction in chargeback losses and major gains in fraud detection & prevention with Accertify

Broadway.com

Drew Kupchin

VP Of Ticketing

Cabela’s achieves 88% reduction in fraud chargebacks and 50%+ increase in chargeback win rate with Accertify

Cabela’s

Keith Thompson

Senior Manager of Fraud and Investigations

Despegar.com achieves automated, scalable fraud prevention and reduced false positives with Accertify

Despegar.com

Dieter Spangenberg

Despegar

easyJet achieves 44% reduction in potential fraud with Accertify Decision Sciences

easyJet

Carl Mason

Fraud & Loss Operations Manager

easyJet achieves 39% reduction in fraud loss on revenue with Accertify Fraud Management

easyJet

Kevin Doyle

Revenue Protection Manager

Express achieves major fraud reduction and faster order fulfillment with Accertify

Express

James Hilt

Senior Vice President E-commerce

Fnac Darty cuts card chargebacks by 30% and halves false positives with Accertify

Fnac Darty

Mickaël Belec

Director of Internal Control

Greyhound achieves 90% reduction in online fraud and rapid ROI with Accertify Managed Solutions

Greyhound

Kelli Osborn

Sr. Analyst, Credit Card Accounting

Guitar Center achieves 62% lower chargeback losses and 106% more fraud prevented with Accertify’s machine learning

Guitar Center

Natalie Clark

Operations Manager

JTB (Japan’s largest travel agency) cuts credit card fraud by more than 75% in one month with Accertify

JTB

Junko Someya

Sales Management Department Web Sales Business Division

Marks & Spencer achieves 55% fraud reduction and 99.98% frictionless checkout with Accertify

Marks and Spencer

Simon Wood

Head of .com Operations

MATCHESFASHION.COM achieves 40% reduction in false positives and faster order fulfillment with Accertify

Matches Fashion

Fiona Greiner

Chief Financial Officer

Motorcycle Superstore achieves same-day fulfillment and 79% fewer fraud chargebacks with Accertify

Motorcycle Superstore

Jason Miller

Chief Technology Officer

Nationwide Building Society achieves over 70% mobile authentication adoption and PSD2/SCA compliance with Accertify Device Intelligence

Nationwide

David Gordon

Senior Product Owner

North American Online Retailer achieves major reduction in fraud losses and improved fraud management with Accertify

North American Online Retailer

Online Book Retailing Company achieves fewer manual reviews and real-time SKU-level fraud prevention with Accertify Profile Builder

Online Book Retailing Company

Rentalcars.com achieves a 23% reduction in chargebacks with Accertify Fraud Management solution

Rentalcars.com

Julie Nauwelaers

Loss Prevention Manager

RSVP achieves improved trust in dating profiles and reduced fraud with Accertify Fraud Management

RSVP

Jonathan Harrison

Product Director

Ryanair achieves faster fraud detection and fewer chargebacks with Accertify

Ryanair

Sandra Crowley

Revenue Audit Control Manager

ShowroomPrive Achieves 75% Cut in Chargebacks, 33% Fewer Account Takeovers and 90% Frictionless SCA with Accertify

ShowroomPrive

Melissa Offranc

Risk, Payment & Fraud Manager

Southwest Airlines virtually eliminates online gift card fraud with Accertify

Southwest Airlines

Brandon Adams

Manager of Ticketing Operations

Sportsbet achieves over 80% reduction in fraud losses and over 82% fewer chargebacks with Accertify

Sportsbet

John Omond

Customer Integrity Manager

SuperJeweler achieves 84% chargeback reduction with Accertify’s Interceptas

SuperJeweler

Hetal Shah

Fraud Prevention Manager

Target Australia achieves a 99% frictionless customer journey with Accertify

Target Australia

Victoria Burge-thomas

National Fraud & Profit Protection Manager

The Carphone Warehouse achieves reduced fraud and increased revenue with Accertify

The Carphone Warehouse

Philip Mead

Head of Fraud and Loss Prevention

Since implementing Accertify’s User Behavior Analytics, one of our clients’ manual reviews decreased by 64%, with the false-positive rate falling to 30%.

Ticketing Company

Ubisoft achieves up to 75% fraud reduction and protects game integrity with Accertify Fraud Management

Ubisoft

Sithy Phouchanthavongsa

E-Commerce Fraud Specialist

United Airlines achieves 40%+ increase in win rate with Accertify Fraud Management

United Airlines

Stacie Langham

Sr. Manager of Fraud Prevention and Disputes

Urban Outfitters reduces online payment fraud and chargebacks with Accertify

Urban Outfitters

Scott Richard

Contact Center Support Manager

Urban Outfitters achieves 20% reduction in order reviews with Accertify's machine learning

Urban Outfitters

Bryan Whitney

Contact Center Director

Urban Outfitters achieves immediate cost savings and faster order fulfillment while maintaining industry‑leading low chargeback rates with Accertify

Urban Outfitters

Bryan Whitney

Contact Center Director

Viator achieves an 11% increase in chargeback win rates and a 60% reduction in chargeback management resources with Accertify’s Chargeback Management solution

Viator

Andrew Spencer

Global Fraud Systems and Analytics Lead

Viator achieves 90% increase in chargeback win rates and 75% reduction in fraud with Accertify Professional Services

Viator

Bryn Curtis

Trust and Safety Operations Director

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