Accertify B2B Case Studies & Customer Successes

Accertify is a leader in providing e-commerce companies with hosted software solutions, tools and strategies for preventing online fraud and mitigating enterprise-wide risks. Accertify's Interceptas Platform integrates the various components of fraud prevention, applies state-of-the-art automation, and offers advanced capabilities for managing fraud data. Built with a merchant's perspective, the Interceptas Platform delivers flexibility in preventing fraud related to card-not-present purchases, online scams and policy abuse, merchandise returns and exchanges and other data management challenges.

With Accertify, Air France and KLM have achieved 60%1 in cost savings from 2018 to 2022 with an increased chargeback dispute win rate

Air France-KLM Group

Fabrice Planchon

Process Monitoring Manager

Accertify Fraud Solution Lets Bazaarvoice Declare Authenticity of Online Word-of-Mouth

Bazaarvoice

Jim Houlihan

Director of Authenticity

British Airways Cuts Card Fraud, Clearing Path to Increased Revenue with Accertify

British Airways

Andy Warman

Business Support Manager

With Accertify, Broadway.com saw a 68% decrease in chargeback losses, a 212% increase in detected fraud and a 189% increase in prevented fraud

Broadway.com

Drew Kupchin

VP Of Ticketing

Cabela’s Reduced Fraud & Increased Chargeback Win Rate

Cabela’s

Keith Thompson

Senior Manager of Fraud and Investigations

At Despegar.com, Online Fraud Is No Longer an Obstacle to Achieving Scale

Despegar.com

Dieter Spangenberg

Despegar

easyJet reduces potential cases of Fraud by 44% with Rules + Statistical Modeling by Accertify Decision Sciences

easyJet

Carl Mason

Fraud & Loss Operations Manager

easyJet Uses Fraud Screening by Accertify and Cuts Fraud Loss on Revenue by 39%

easyJet

Kevin Doyle

Revenue Protection Manager

Express Accelerates Online Business by Cutting Fraud with Accertify

Express

James Hilt

Senior Vice President E-commerce

Fnac Darty has Reduced Their Card Chargeback Rate by More than 30%*, While Reducing Manual Review

Fnac Darty

Mickaël Belec

Director of Internal Control

Greyhound is Driving Online Fraud off Its Highway with Accertify® Managed Solutions

Greyhound

Kelli Osborn

Sr. Analyst, Credit Card Accounting

Accertify’s machine learning helps Guitar Center decrease fraud losses by 62%, and increase fraud prevented by 106% year over year

Guitar Center

Natalie Clark

Operations Manager

JTB Reduces Credit Card Fraud by 75% with Accertify

JTB

Junko Someya

Sales Management Department Web Sales Business Division

Marks and Spencer have implemented a solution that provides a frictionless customer journey for 99.98% of their customers. They have seen a 55% reduction in fraud rates

Marks and Spencer

Simon Wood

Head of .com Operations

MATCHESFASHION.COM gets orders moving faster with a 40% reduction in false positives

Matches Fashion

Fiona Greiner

Chief Financial Officer

Accertify’s “Triple Play” Keeps Motorcycle Superstore Ahead in its Race for Customer Satisfaction

Motorcycle Superstore

Jason Miller

Chief Technology Officer

When Nationwide Building Society introduced banking app authentication, adoption rate was about 32%.1 With Accertify, adoption has increased to over 70%

Nationwide

David Gordon

Senior Product Owner

Online Retailer Uses New Fraud Detection Systems To Cut Fraud Loss Rates

North American Online Retailer

Reduce Manual Reviews and Efficiently Mitigate Fraud Risk by Identifying High-Risk Transaction Patterns in Real-Time

Online Book Retailing Company

Rentalcars.com reduces chargebacks by 23% using the Accertify Fraud Management solution

Rentalcars.com

Julie Nauwelaers

Loss Prevention Manager

Accertify Helps RSVP to Improve Trust in Dating Profiles

RSVP

Jonathan Harrison

Product Director

Ryanair Flies through Fraud Detection Faster with Accertify

Ryanair

Sandra Crowley

Revenue Audit Control Manager

Accertify helped Showroomprivé cut Account Takeover Fraud by 33%1 , decrease Chargeback Fraud by 75%1 and successfully transitioned to SCA regulation with risk exemption for 90%1 of its members

ShowroomPrive

Melissa Offranc

Risk, Payment & Fraud Manager

Accertify Helped Southwest Airlines to Quickly Eradicate Online Gift Card Fraud

Southwest Airlines

Brandon Adams

Manager of Ticketing Operations

Sportsbet decreased fraud losses by over 80% year over year and chargebacks by more than 82%

Sportsbet

John Omond

Customer Integrity Manager

SuperJeweler Improves Fraud Prevention with Accertify

SuperJeweler

Hetal Shah

Fraud Prevention Manager

Target Australia Adopts Multi-Layered Fraud Prevention Strategy While Increasing Frictionless Customer Journeys to 99%

Target Australia

Victoria Burge-thomas

National Fraud & Profit Protection Manager

Accertify Helps the Carphone Warehouse Reduce Fraud, Increase Revenues and Keep Customers Coming Back

The Carphone Warehouse

Philip Mead

Head of Fraud and Loss Prevention

Since implementing Accertify’s User Behavior Analytics, one of our clients’ manual reviews decreased by 64%, with the false-positive rate falling to 30%.

Ticketing Company

Ubisoft reduced fraud up to 75% during certain peak periods and has consistently maintained its chargeback rate below the industry average

Ubisoft

Sithy Phouchanthavongsa

E-Commerce Fraud Specialist

Accertify Fraud Management increased United Airlines win rate by more than 40%

United Airlines

Stacie Langham

Sr. Manager of Fraud Prevention and Disputes

Winning the Battle Against Online Payment Fraud

Urban Outfitters

Scott Richard

Contact Center Support Manager

Urban Outfitters Cuts Fraud Order Reviews 20% with Machine Learning from Accertify

Urban Outfitters

Bryan Whitney

Contact Center Director

Urban Outfitters Receives Immediate Cost Savings with Accertify Despite Having Industry-Leading Low Chargeback Rate

Urban Outfitters

Bryan Whitney

Contact Center Director

Viator increased chargeback win rates by 11% and reduced internal resources dedicated to managing chargebacks by 60% after implementing Accertify’s Chargeback Management solution

Viator

Andrew Spencer

Global Fraud Systems and Analytics Lead

Viator engaged the expertise of Accertify’s Professional Services team to reduce fraud, revise rulesets, and improve chargeback win rates

Viator

Bryn Curtis

Trust and Safety Operations Director

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