Case Study: Sportsbet achieves over 80% reduction in fraud losses and over 82% fewer chargebacks with Accertify

Sportsbet decreased fraud losses by over 80% year over year and chargebacks by more than 82%

Sportsbet, a leading Australian online wagering operator with over 2.1 million customers and part of the Flutter Entertainment group, faced persistent fraud risks across the entire customer lifecycle—from registration and funding to bets, withdrawals and chargebacks—risks that spike during major events. The company needed a digital fraud mitigation framework that reduced financial and reputational exposure while automating manual reviews and verifying accounts, devices and locations without adding friction for legitimate customers.

Partnering with Accertify, Sportsbet implemented real-time insights, device fingerprinting, post‑authorization data enrichment and transparent risk scoring to distinguish good from bad activity and automate fraud workflows. The integration delivered significant operational efficiencies and dedicated event support, and drove results: fraud losses fell by over 80% year‑over‑year and chargebacks dropped by more than 82% (based on 2023 client data).

Sportsbet

John Omond

Customer Integrity Manager