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Visit WebsiteWith Accertify, Air France and KLM have achieved 60%1 in cost savings from 2018 to 2022 with an increased chargeback dispute win rate
Air France-KLM Group
Fabrice Planchon
Process Monitoring Manager
Accertify
Accertify is a leader in providing e-commerce companies with hosted software solutions, tools and strategies for preventing online fraud and mitigating enterprise-wide risks. Accertify's Interceptas Platform integrates the various components of fraud prevention, applies state-of-the-art automation, and offers advanced capabilities for managing fraud data. Built with a merchant's perspective, the Interceptas Platform delivers flexibility in preventing fraud related to card-not-present purchases, online scams and policy abuse, merchandise returns and exchanges and other data management challenges.
Case Studies
Showing 36 Accertify Customer Success Stories
Accertify Fraud Solution Lets Bazaarvoice Declare Authenticity of Online Word-of-Mouth
Bazaarvoice
Jim Houlihan
Director of Authenticity
British Airways Cuts Card Fraud, Clearing Path to Increased Revenue with Accertify
British Airways
Andy Warman
Business Support Manager
With Accertify, Broadway.com saw a 68% decrease in chargeback losses, a 212% increase in detected fraud and a 189% increase in prevented fraud
Broadway.com
Drew Kupchin
VP Of Ticketing
Cabela’s Reduced Fraud & Increased Chargeback Win Rate
Cabela’s
Keith Thompson
Senior Manager of Fraud and Investigations
At Despegar.com, Online Fraud Is No Longer an Obstacle to Achieving Scale
Despegar.com
Dieter Spangenberg
Despegar
easyJet reduces potential cases of Fraud by 44% with Rules + Statistical Modeling by Accertify Decision Sciences
easyJet
Carl Mason
Fraud & Loss Operations Manager
easyJet Uses Fraud Screening by Accertify and Cuts Fraud Loss on Revenue by 39%
easyJet
Kevin Doyle
Revenue Protection Manager
Express Accelerates Online Business by Cutting Fraud with Accertify
Express
James Hilt
Senior Vice President E-commerce
Fnac Darty has Reduced Their Card Chargeback Rate by More than 30%*, While Reducing Manual Review
Fnac Darty
Mickaël Belec
Director of Internal Control
Greyhound is Driving Online Fraud off Its Highway with Accertify® Managed Solutions
Greyhound
Kelli Osborn
Sr. Analyst, Credit Card Accounting
Accertify’s machine learning helps Guitar Center decrease fraud losses by 62%, and increase fraud prevented by 106% year over year
Guitar Center
Natalie Clark
Operations Manager
JTB Reduces Credit Card Fraud by 75% with Accertify
JTB
Junko Someya
Sales Management Department Web Sales Business Division
Marks and Spencer have implemented a solution that provides a frictionless customer journey for 99.98% of their customers. They have seen a 55% reduction in fraud rates
Marks and Spencer
Simon Wood
Head of .com Operations
MATCHESFASHION.COM gets orders moving faster with a 40% reduction in false positives
Matches Fashion
Fiona Greiner
Chief Financial Officer
Accertify’s “Triple Play” Keeps Motorcycle Superstore Ahead in its Race for Customer Satisfaction
Motorcycle Superstore
Jason Miller
Chief Technology Officer
When Nationwide Building Society introduced banking app authentication, adoption rate was about 32%.1 With Accertify, adoption has increased to over 70%
Nationwide
David Gordon
Senior Product Owner
Online Retailer Uses New Fraud Detection Systems To Cut Fraud Loss Rates
North American Online Retailer
Reduce Manual Reviews and Efficiently Mitigate Fraud Risk by Identifying High-Risk Transaction Patterns in Real-Time
Online Book Retailing Company
Rentalcars.com reduces chargebacks by 23% using the Accertify Fraud Management solution
Rentalcars.com
Julie Nauwelaers
Loss Prevention Manager
Accertify Helps RSVP to Improve Trust in Dating Profiles
RSVP
Jonathan Harrison
Product Director
Ryanair Flies through Fraud Detection Faster with Accertify
Ryanair
Sandra Crowley
Revenue Audit Control Manager
Accertify helped Showroomprivé cut Account Takeover Fraud by 33%1 , decrease Chargeback Fraud by 75%1 and successfully transitioned to SCA regulation with risk exemption for 90%1 of its members
ShowroomPrive
Melissa Offranc
Risk, Payment & Fraud Manager
Accertify Helped Southwest Airlines to Quickly Eradicate Online Gift Card Fraud
Southwest Airlines
Brandon Adams
Manager of Ticketing Operations
Sportsbet decreased fraud losses by over 80% year over year and chargebacks by more than 82%
Sportsbet
John Omond
Customer Integrity Manager
SuperJeweler Improves Fraud Prevention with Accertify
SuperJeweler
Hetal Shah
Fraud Prevention Manager
Target Australia Adopts Multi-Layered Fraud Prevention Strategy While Increasing Frictionless Customer Journeys to 99%
Target Australia
Victoria Burge-thomas
National Fraud & Profit Protection Manager
Accertify Helps the Carphone Warehouse Reduce Fraud, Increase Revenues and Keep Customers Coming Back
The Carphone Warehouse
Philip Mead
Head of Fraud and Loss Prevention
Since implementing Accertify’s User Behavior Analytics, one of our clients’ manual reviews decreased by 64%, with the false-positive rate falling to 30%.
Ticketing Company
Ubisoft reduced fraud up to 75% during certain peak periods and has consistently maintained its chargeback rate below the industry average
Ubisoft
Sithy Phouchanthavongsa
E-Commerce Fraud Specialist
Accertify Fraud Management increased United Airlines win rate by more than 40%
United Airlines
Stacie Langham
Sr. Manager of Fraud Prevention and Disputes
Winning the Battle Against Online Payment Fraud
Urban Outfitters
Scott Richard
Contact Center Support Manager
Urban Outfitters Cuts Fraud Order Reviews 20% with Machine Learning from Accertify
Urban Outfitters
Bryan Whitney
Contact Center Director
Urban Outfitters Receives Immediate Cost Savings with Accertify Despite Having Industry-Leading Low Chargeback Rate
Urban Outfitters
Bryan Whitney
Contact Center Director
Viator increased chargeback win rates by 11% and reduced internal resources dedicated to managing chargebacks by 60% after implementing Accertify’s Chargeback Management solution
Viator
Andrew Spencer
Global Fraud Systems and Analytics Lead
Viator engaged the expertise of Accertify’s Professional Services team to reduce fraud, revise rulesets, and improve chargeback win rates
Viator
Bryn Curtis
Trust and Safety Operations Director
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