Case Study: RSVP achieves improved trust in dating profiles and reduced fraud with Accertify Fraud Management

Accertify Helps RSVP to Improve Trust in Dating Profiles

RSVP, Australia’s leading online dating site, faced growing risks from scammers and fraudulent profiles that threatened member trust and its pay-to-contact business. After 16 years using an in-house system, RSVP needed a more robust, measurable way to reduce fake accounts, lower chargebacks, and protect the user experience.

RSVP deployed Accertify Fraud Management, using device identification, Risk ID correlation, linked-profile searches, and customizable scoring rules to prioritize reviews. The change caught most fraud at registration, cut false positives by about 70%, improved operational efficiency, boosted member confidence, reduced chargebacks, and generated incremental revenue that covers the cost of the service.

RSVP

Jonathan Harrison

Product Director