Twitter - Customer Case Study
B2B Case Studies Featuring Twitter as the Customer
Explore case studies featuring Twitter as the customer — learn how vendors and partners helped Twitter solve real business challenges.
Twitter is a global platform for public self-expression and conversation in real time. By developing a fundamentally new way for people to consume, create, distribute and discover content, Twitter enables any voice to echo around the world instantly and unfiltered. The service can be accessed at Twitter.com, on a variety of mobile devices, and via SMS. Available in more than 35 languages, Twitter has 316 million monthly active users.
Case Studies
Showing 65 Success Stories about Software and Services used by Twitter
Twitter achieves consistent, scalable content strategy and terminology governance with Writer
When things happens, they happen on Twitter.
Twitter achieves up to 30% brand sentiment lift and reduced negative sentiment with OptiMine
Twitter achieves ad revenue growth and rapid, bespoke advertiser insights with Alida Sparq
David Koeppel
Senior Client Partner
Twitter rapidly shifts to fully remote work and hosts global all‑hands with Slack
Jennifer Christie
Vice President of People
Twitter - Customer Case Study
Dara Nasr
Managing Director
Twitter achieves streamlined marketing localization and faster global launches with OneSky
Twitter achieves faster developer onboarding and grows its developer ecosystem with Postman
Daniele Bernardi
Staff Partner Engineer, Developer Relations
Twitter - Customer Case Study
Twitter Live
Twitter - Customer Case Study
Matt Derella
Global Vice President
Twitter® adds a rustic, yet high-tech employee lounge to its San Francisco headquarters
Alex Stillings
IT Manager
Twitter achieves resilience and success from failure with iContact
Biz Stone
Co-Founder
Twitter - Customer Case Study
Twitter - Customer Case Study
Twitter - Customer Case Study
Twitter - Customer Case Study
Twitter achieves global collaboration and increased employee confidence with Lingo Live
Natalia Domingos
Facilities Coordinator
How Twitter’s bug bash template provides developers with all the details they need to move quickly and efficiently
Twitter achieves creator monetization and global payouts with Stripe Connect
Esther Crawford
Product Lead for Creator Monetization
Twitter - Customer Case Study
How We Sourced and Automated a Six-Figure Sale from Twitter
Twitter - Customer Case Study
Twitter - Customer Case Study
Twitter - Customer Case Study
Twitter - Customer Case Study
Twitter - Customer Case Study
Twitter - Customer Case Study
Geoffrey Pickens
Sr. Lead Strategy & Marketing Japan & Korea
How Twitter is using the new iOS SDK from Firebase App Distribution
How Ola Idowu Empowers Black Employees at Twitter as the Black BRG Lead
Twitter Ieveraged Foursquare Attribition to match ad exposure to store visits
Twitter - Customer Case Study
Yi Zhuang
Twitter Makes the Long Queue at Wimbledon Fun
Twitter reduces support email volume by 80% with Jira Software
Alex Stillings
IT Manager
Twitter reduces its support email volume by 80% with JIRA Service Desk
Alex Stillings
IT Manager
Twitter achieves an 80% reduction in support email volume with Atlassian's Jira Service Desk
Alex Stillings
IT Manager
Twitter reduces support email volume by 80% with Atlassian Confluence (powered by Jira Service Desk)
Alex Stillings
IT Manager
Twitter - Customer Case Study
Twitter achieves 72% cost savings and rapid global voice provisioning with Twilio Elastic SIP Trunking
Steven Platt
Systems Engineer
How the World's Fastest Growing Social Network Uses Podio
Michael Brown
Director of Corporate Development
Understanding the Effect of Social Media on TV Program Engagement
Twitter - Customer Case Study
Twitter - Customer Case Study
Twitter - Customer Case Study
Twitter - Customer Case Study
Synchronized Ads on TV and Twitter Deliver Results Across the Funnel
Twitter - Customer Case Study
Solidify twitter’s relationship with a valuable audience of developers while rebranding the platform as a powerful b2b player
How 100% Uptime Helped Twitter Explode
Twitter Hosts 1200 Developers in London, Berlin and New York
TweetMeme (serving Twitter users) achieves real-time scalability — indexing 50,000+ links/hour and 600M retweet buttons/month with MySQL Enterprise
Twitter - Customer Case Study
Twitter achieves PCI compliance and reduces audit scope with Sumo Logic
Jim Skinner
Technical Program Manager
Twitter achieves enhanced audience engagement with UCView's free Twitter widget
Twitter achieves 90% sales adoption and 30-second content access with Highspot
Karishma Patel
Global Sales & Marketing Operations & Enablement
Twitter achieves $15M+ cost savings and streamlined real estate governance with Cresa
Twitter - Customer Case Study
Twitter - Customer Case Study
Christine Cuoco
Senior Director & Global Head of Business Marketing
Twitter - Customer Case Study
Twitter - Customer Case Study
Twitter - Customer Case Study
Twitter - Customer Case Study
Twitter - Customer Case Study
Twitter - Customer Case Study
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