DataEQ B2B Case Studies & Customer Successes

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DataEQ uses a Crowd of humans to label millions of unstructured data points. This trains their cutting-edge AI to do remarkable things. This unique combination means we produce the highest quality customer data available. You can trust their data to measure and improve your CX, accurately monitor market conduct and deliver world-class customer service.

Case Studies

Showing 15 DataEQ Customer Success Stories

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Abdul Latif Jameel Motors unlock customer-centricity

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Absa transforms digital customer service with DataEQ

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African Bank adopts customer-centric approach on social media

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Net Sentiment a key metric in Capitec’s path to SA’s largest bank

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Data-led communication helps solve Cape Town’s water crisis

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DHL delivers service excellence with DataEQ’s Engage solution

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The journey to becoming SA's most loved bank

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DataEQ supports Expo2020 to uncover key visitor insights

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Liberty makes better decisions by listening to customers online

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How rain became SA's most loved telecoms provider

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Santam transforms social customer service with DataEQ Engage

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Shoprite place the customer first using social media data

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How Telkom changed consumer perception on social media

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X leverages DataEQ insights to analyse Saudi cultural trends

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Virgin Active optimises social customer service with Engage

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