Alida

Alida believes in a world where customers are the ultimate source of truth. A world where the best business decisions are those made with customers, not for them. That's why Alida created the world's first CXM and insights platform to turn customer truth into action. For over 20 years, iconic brands like BuzzFeed, LinkedIn, and Red Bull have chosen Alida, formerly Vision Critical, as their secret weapon. Alida’s unique approach of coupling broad feedback with deep insights creates meaningful and lasting customer relationships and builds brands that stand the test of time.

Case Studies

Showing 30 Alida Customer Success Stories

search button

AIA Singapore - Customer Case Study

AIA Singapore logo

Aurora Health Care - Customer Case Study

Aurora Health Care logo

Bendigo Bank - Customer Case Study

Bendigo Bank logo

Canadian Tire - Customer Case Study

Canadian Tire logo

Condé Nast's 3 Steps to Building a Global Insight Engine

Condé Nast logo

Condé Nast - Customer Case Study

Condé Nast logo

Empowered to lead with empathy—Experian Health uses Alida to discover & action VoC & VoE

Experian Health logo

Flipp - Customer Case Study

Flipp logo

Group Nine Captures a 360-Degree View of Digital Audiences

Group Nine Media logo

Keurig Canada - Customer Case Study

Keurig Canada logo

How L&Q improves customer experience by listening to diverse voices

L&Q logo

LinkedIn - Customer Case Study

LinkedIn logo

How Manulife Is Improving Customer Experience from the Outside-In

Manulife logo

Ocean Outdoor - Customer Case Study

Ocean Outdoor logo

Priority Health - Customer Case Study

Priority Health logo

Red Bull - Customer Case Study

Red Bull logo

Refinery29 - Customer Case Study

Refinery29 logo

Salomon - Customer Case Study

Salomon logo

Scotts Miracle-Gro - Customer Case Study

Scotts Miracle-Gro logo

Sky Betting and Gaming - Customer Case Study

Sky Betting and Gaming logo

The Ohio State University Succeeds with a Focus on Empathy

The Ohio State University logo

Toyota - Customer Case Study

Toyota logo

Twitch - Customer Case Study

Twitch logo

Twitter - Customer Case Study

Twitter logo

UnityPoint Health - Customer Case Study

UnityPoint Health logo

Ventura Foods Cooks up Deep Customer Insights

Ventura Foods logo

Virgin Money UK - Customer Case Study

Virgin Money UK logo

How Virgin Money UK Listens & Responds to Changing customer needs

Virgin Money UK logo

VMware - Customer Case Study

VMware logo

Why WPS Health solutions Puts member experience first

WPS Health Solutions logo

No matching case studies