Heathrow Airport - Customer Case Study
B2B Case Studies Featuring Heathrow Airport as the Customer
Explore case studies featuring Heathrow Airport as the customer — learn how vendors and partners helped Heathrow Airport solve real business challenges.
Case Studies
Showing 50 Success Stories about Software and Services used by Heathrow Airport
Heathrow Airport achieves 60% higher average spend and personalized experiences for 78 million travelers with Adobe Target
Heathrow Airport
Stuart Irvine
Analytics and Optimization Lead
Heathrow Airport achieves smoother passenger flow with Microsoft Azure Stream Analytics
Heathrow Airport
Stuart Birrell
Chief Information Officer
Heathrow boosts operational efficiency and improves decision making with Azure Purview
Heathrow Airport
Dave Draffin
Azure Cloud & Data Architect
Heathrow Airport achieves smoother passenger flow with Microsoft Azure
Heathrow Airport
Stuart Birrell
Chief Information Officer
Heathrow Airport - Customer Case Study
Heathrow Airport
Esther Marijuan
Director of Sales and Marketing
Heathrow boosts operational efficiency and improves decision making with Azure Purview
Heathrow Airport
Dave Draffin
Azure Cloud & Data Architect
Heathrow Airport - Customer Case Study
Heathrow Airport achieves HR and Finance transformation with Oracle Cloud Applications
Heathrow Airport
Stephen Williams
Heathrow Transformation Program Director
Heathrow Airport - Customer Case Study
Heathrow Airport engages customers with relevant, targeted offers that increase revenue, using Adobe Experience Cloud
Heathrow Airport
Stuart Irvine
Analytics and Optimization Lead
Heathrow AIrport - Customer Case Study
Heathrow Airport
Stephen Glenfield
Senior Digital Manager
Heathrow Airport enhances meeting room collaboration with Computacenter
Heathrow Airport
Bhupinder Kahlon
Infrastructure Architect for the IT Service Delivery Team
Bringing the Heathrow Bears to life with a digital campaign
Heathrow Airport improves passenger satisfaction reporting with Epinion dashboard
Heathrow Airport improves passenger experience and commercial insight with Epinion
Driving revenue with Salesforce Sales Cloud
Heathrow Airport
Daniel Edwards
VIP and Premium Services Lead
Heathrow Airport achieves deeper ERP and HCM analytics with Oracle Fusion Data Intelligence Platform
Heathrow Airport
Alan Petrie
Head of Master Data Management and Insights
Heathrow Airport achieves a more personalized passenger journey with Atrius Wayfinding Technology
Heathrow Airport
Stephen Glenfield
Senior Digital Manager
Heathrow Airport speeds boarding and enhances passenger flow with dormakaba
How the UK’s largest and busiest airport has become a truly data-driven organisation and is striving to provide the best passenger experience in the world
Heathrow Airport
Andrew Isenman
Head of Cloud and Technology
Heathrow Airport achieves a seamless digital customer experience with Capgemini
Heathrow Airport
Bob Stickland
Head of Technology
Heathrow Airport achieves faster, more accurate passenger forecasting with Databricks
Heathrow Airport
Eduardo Teixeira Garrido Junior
Tactical Forecast Manager
Heathrow Airport achieves enhanced operational efficiency and passenger experience with Redcentric Azure services
Heathrow Airport achieves lower hosting costs and greater scalability with Redcentric cloud solutions
Heathrow Airport achieves personalized, cross-channel passenger experiences with Adobe Marketing Cloud
Heathrow Airport
Simon Chatfield
Head of eBusiness and CRM
Heathrow Airport achieves rapid, high-availability cloud loyalty platform with Comarch
Enhancing the Journey From Start to Finish
Heathrow Airport achieves personalized, cross-channel passenger experiences with Adobe Analytics
Heathrow Airport
Simon Chatfield
Head of eBusiness & CRM
Heathrow Airport achieves personalized traveler experiences with Adobe Campaign
Heathrow Airport
Simon Chatfield
Head of eBusiness and CRM
Heathrow Reimagines the Airport Experience
Heathrow Airport
Simon Chatfield
Head of eBusiness & CRM
Heathrow Airport achieves personalized, seamless passenger journeys with Adobe Target
Heathrow Airport
Stuart Irvine
Analytics and Optimization Lead
Heathrow Airport achieves instant access to 2.5 million documents and reduced costs with Dell EMC Documentum
Heathrow Airport
Andrew Manington
Document Manager
A strategic performance engine for Heathrow
Heathrow Airport achieves increased retail participation and revenue with Loyalty360
Heathrow Airport achieves on-time Terminal 2 retail fit-out with Oracle Aconex
Heathrow Airport
James Wright
Retail Concessionaire Delivery Leader
Heathrow Airport achieves 85% on-time departures with Pegasystems
Heathrow Airport
Eamonn Cheverton
Enterprise Architect
Heathrow Airport achieves personalized, cross-channel passenger experiences with Adobe Marketing Cloud
Heathrow Airport
Simon Chatfield
Head of eBusiness and CRM
Heathrow Airport achieves 400% member growth and 20% higher spend with Comarch
Heathrow Airport
Simon Chatfield
Head of eBusiness & CRM
Heathrow Airport achieves instant access to 2.5 million+ documents and 24/7 project reliability with OpenText Documentum
Heathrow Airport
Andrew Manington
Document Manager
Heathrow Airport achieves personalized, cross-channel traveler experiences with Adobe Experience Cloud
Heathrow Airport
Simon Chatfield
Head of eBusiness and CRM
Heathrow Airport achieves calmer, smoother travel by anticipating passenger flow with Microsoft Power BI
Heathrow Airport
Stuart Birrell
Chief Information Officer
Heathrow Airport - Customer Case Study
Heathrow Airport achieves real-time passenger feedback and improved satisfaction with HappyOrNot Smiley Terminals
Heathrow Airport - Customer Case Study
Heathrow Airport
Holly Buckenham
Social Media Advisor
Heathrow Airport eliminates 75,000 pages of paperwork and saves nearly 1,000 hours with Microsoft Power Apps
Heathrow Airport
Samit Saini
IT Solution Specialist
Heathrow Airport achieves faster, seamless passenger boarding with dormakaba self-boarding biometric gates
Heathrow Airport
Simon Wilcox
Passenger Automation Programme Lead
Heathrow Airport - Customer Case Study
Heathrow Airport achieves lower telecom costs and improved service with SITA
Heathrow Airport
Philip Langsdale
Chief Information Officer
Heathrow Airport's search performance takes off
Heathrow Airport
Stuart Irvine
Analytics and Optimization Lead
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