Case Study: Heathrow Airport improves journey planning with TransportAPI

Heathrow Airport boosts public transport journeys toward 55% by 2030 with TransportAPI

Heathrow Airport, the UK's largest airport, faced a government mandate to increase public transport use from 40% to 55% by 2030. A key challenge was the lack of accurate information from existing providers, particularly regarding airport access points. To address this, Heathrow partnered with TransportAPI to implement a new, more precise journey planner.

TransportAPI developed a comprehensive solution, beginning with a high-level architecture and close collaboration to gather requirements. They integrated Heathrow's asset databases to ensure travellers are routed to correct access points and solved complex routing issues, such as the 3D geometry of car parks, by creating custom entrance and exit points. The solution was powered by TransportAPI's Enterprise service, providing live data and seamless integration via a RESTful API. The result was a reliable, 24/7 journey planner that Heathrow officials praised for its simple integration, marking the start of a continuing partnership.

Heathrow Airport