Credera B2B Case Studies & Customer Successes

7-Eleven Engaged Credera to Help with Digital Initiative

7-Eleven

Mike Debnar

Sr. Director of Digital Guest Experience

Credera and 7-Eleven partner to create the strategy, plan, and structure of a business-critical, digital guest experience initiative

7-Eleven

Mike Debnar

Sr. Director of Digital Guest Experience

Expanding a pharmacy’s capabilities with a regulated and compliant AWS landing zone

Accredited Compounding Pharmacy

Cloud-based solution empowers non-profit to fulfill its mission

American Cancer Society

Jay Jump

Senior Vice President

Partnering with a leading insurance provider to provide a unified, smooth customer communication channel

Australian Insurance Provider

Aviall Partnered with Credera to Increase Online Sales and Improve Customer Experience

Aviall

Backcountry.com Optimizes Mobile Conversion With Responsive Design

Backcountry.com

Barnardo’s partnered with Credera to transform their business for more efficient fundraising and financial processes using Salesforce

Barnardo's

Ben E. Keith Delivers on Commitment to Help Customers Succeed

Ben E. Keith Company

Mike Sweet

President

BenefitMall Gained an Elegant Solution to a Tough Challenge

BenefitMall

Benelux Office for Intellectual Property - Customer Case Study

Benelux Office for Intellectual Property

Ragnar Gustafsson

Director General

BGSF - Customer Case Study

BGSF

Chris Loope

Chief Strategy Officer

Media-rich, mobile-friendly site amplifies engagement by 20%

Bhavana Society

Bhante Henepola Gunaratana

Founder

Start-Up Loans speeding up access and simplicity for the customer with Salesforce

British Business Bank

Andrea Nadinić

Senior Product Manager

Streamlined checkout process boosts engagement, conversion rate

Bushnell Golf

David Barth

Director e-Commerce

C Spire - Customer Case Study

C Spire

Carla Lewis

Sr. Vice President, Information Technology

Transforming support systems to serve customers

C Spire

Innovating wireless service for a changing customer

C Spire

Reimagined eCommerce experience lifts conversions without sacrificing security

CardConnect

Andy Liaskos

Director

CenterPoint Energy digital journey re-imagination

CenterPoint Energy

Chili’s Digital Guest Experience Transformation

Chili's Grill & Bar

Credera and Colorado Succeeds work together to drive community impact

Colorado Succeeds

Rachel Van Brocklin

Director of Communications

Colorado Succeeds - Customer Case Study

Colorado Succeeds

Comdata Innovates Fuel Payment Industry with Real-time Analytics

Comdata

Randy Morgan

Executive Vice President

Coventry Reach Prospective Students with Sophisticated, Personalised Marketing Campaigns

Coventry University Group

Steve Humber

Chief Digital Information Officer

Cycle2Work partnered with Credera to make the UK government’s cycling scheme stand out for simple, speedy and streamlined online processes

Cycle2Work

Sharon Bedford

Head of Cycle2work Operations

Strategic design and migration elevate experience and slash costs

Delicato Family Wines

Alexis Treverso

Director, Digital Marketing

Improving diversity, equity, and inclusion cultures through assessments

Department of Energy National Laboratory

Expanding customer engagement through the internet of things

Digital Marketplace Serving Homeowners

Assuring a mission-critical digital transformation programme for Elexon

ELEXON

Elsevier Publishing innovation with Salesforce

Elsevier

Matt Parkes

Head of Sales & Marketing Technology

EmployBridge Finds Good Jobs for Good People

EmployBridge

Chris Loope

CIO

Fueling growth with transformational technology

EmployBridge

Improving hiring through omnichannel growth

EmployBridge

Digitizing on-boarding saves EmployBridge time and money and improves sustainability

EmployBridge

EmployBridge successfully implements a large post-merger integration program

EmployBridge

EmployBridge improves operational data and analytics capabilities

EmployBridge

Reducing the skills gap with Penn Foster and EmployBridge

EmployBridge

EmployBridge and Credera partner to optimize staffing processes

EmployBridge

EmployBridge and Credera worked together to create a chatbot that freed up call center agents to focus on revenue generation

EmployBridge

EmployBridge partnered with Credera to automate their manual process of time collection, saving significant time and money

EmployBridge

Modern digital foundation and enhanced experience

Financial Services Company

Great Things Happen When People Get Together

Freeman

Carrie Freeman Parsons

Vice Chair

Credera helped a FTSE 100 bank reach their ambitious goal of creating a brand-new digital bank from scratch

FTSE 100 Bank

Migrating global energy company from mega data centers to public cloud

FTSE 100 Energy Company

Credera worked in partnership with the client to completely overhaul this costly and complex device refresh programme

FTSE 100 Energy Company

Gatwick Airport Making the most of every customer interaction with Marketing Cloud

Gatwick Airport

Transforming market abuse and conduct surveillance for a global banking group

Global Banking Group

Energy Company Sales Excellence in 12 Weeks

Global Energy Company

Global energy company achieves 50% reduction in digital carbon profile

Global Energy Company

Creating a best-in-class guest experience through technology modernization

Global Entertainment Organization

Creating a promotions and commerce engine

Global Health and Wellness Firm

A global healthcare company and Credera leveraged the AlphaID service and its supporting technologies to directly reach more patients and seamlessly guide them to their next best step and care

Global Healthcare Company

Ecosystem modernization boosts customer engagement

Global Industrial Software Solution Provider

Credera shaped and led the delivery to build a new multi-billion-dollar global insurance business by entering brand-new global markets

Global Insurance Company

Leveraging alternative data at scale through web scraping and AI

Global Investment Bank

A global investment management firm engaged Credera to advise teams on cloud adoption, assess team readiness, and recommend changes to accelerate results

Global Investment Management Firm

Enabling data-driven decision making

Global Medical Device Manufacturer

Transforming a major oil & gas company’s data and analytics platform

Global Oil and Gas Company

Transforming a global technology company’s IT support operations

Global Technology Company

Credera successfully defined the changes this company needed to make in order to migrate to cloud and adopt agile ways of working

Global Transport Technology Company

Emergency recovery of core systems for major travel company

Global Travel Company

Gold’s Gym Leads The Way In Digital Experience

Gold’s Gym

Michael Cobb

Chief Marketing Officer

Streamlining employee reporting processes through self-service options

Gold’s Gym

Gold's Gym and Credera partner to launch a new digital experience for members and saw a 65% increase in conversion rates

Gold’s Gym

Michael Cobb

Chief Marketing Officer

Mapping architecture and scoping procurement for Government of Jersey

Government of Jersey

Halfords partnered with Credera to enhance their digital capabilities and transform the customer journey

Halfords

Transforming manual systems & processes into automated pipeline

Handy

Haymarket Accelerating Salesforce delivery and boosting adoption

Haymarket Media Group

Driving revenue with Salesforce Sales Cloud

Heathrow Airport

Daniel Edwards

VIP and Premium Services Lead

Heriot-Watt: Bringing teams together into one system

Heriot-Watt University

David Richardson

Chief Entrepreneurial Executive

Streamlined app simplifies mobile reservations, increases customer satisfaction

Hertz Corporation

Anthony D’Angiolillo

Director, Web Architecture

Optimized data and customized reports enhance marketing ROI

HFF INC

Transformation of high street chain’s digital offering to improve customer experience and increase sales

High Street Chain Company

Reimagining the home buyers' journey

Highland Homes

Hilton engages employees with digital transformation

Hilton

Finding new ways to engage a global workforce

Hilton

Immediate Media Unlocking Customer-Centric Growth with Salesforce CRM

Immediate Media

Industville Improving Outcomes with Service Cloud

Industville

Ryan Taylor

Finance Director

Credera Brings Transformational Change to Interstate Batteries

Interstate Batteries

Dennis Brown

CMO

Invitation Homes improves governance and security

Invitation Homes

IUA - Customer Case Study

IUA

Louise Day

Chief Operation Officer

Creating a strategy for scaling post-acquisition

J&S Audio Visual

Robust, secure eCommerce platform streamlines workflow, increases productivity

Katerra

Van Nguyen

UX/UI Lead

Kidder Mathews - Customer Case Study

Kidder Mathews

Lynn Cirillo

Executive Vice President of Corporate Operations

Laing O’Rourke Digital transformation with Salesforce

Laing O’Rourke

Umamagheswari Dawamani

Europe Digital Transformation Leader

Working toward marketing infrastructure modernization

Large Government Agency

Credera leveraged world-class expertise in big data to drive improved citizen experience via near real-time data integrations for the UK government

Large Government Department

Enable growth by streamlining business processes and driving data-driven decision-making

Large Independent Commercial Real Estate Firm

Website redesign and platform upgrade boosts conversions

Large Nonprofit Organization

Migrating digital media properties to Google Cloud Platform for business value and resilience

Large Restaurant Services Operator

Bolstering allyship at a major airline through inclusive workshops

Leading Airline

Improving the ecommerce customer experience with analytics

Leading Athletic Retailer

Using machine learning and augmented reality to serve customers

Leading Athletic Retailer

Elevating customer experiences through a unified decisioning solution

Leading Australian Financial Corporation

Improving client relations and customer care services for a leading home lender

Leading Australian Home Lender

Enabling real-time personalized user experience at scale

Leading Automotive Manufacturer

Improving processing through automated code execution

Leading Automotive Manufacturer

Improving data discovery with intelligent search

Leading Biotechnology Company

Improving scalability and reliability with customized solar sales data management

Leading Energy Provider

Building stronger customer relationships with Salesforce Surveys

Leading Furniture Manufacturer

Ecommerce transformation realized through technology strategy assessment

Leading Global Quick-Service Restaurant

Providing program leadership expertise for a Salesforce implementation

Leading Healthcare Company

Leading home services website uses machine learning anomaly detection to monitor site

Leading Home Service Website

Leading home services website completes seamless business model transition

Leading Home Services Website

Modernizing customer-facing digital services

Leading Integrated Power Company

Luxury automaker boosts engagement and conversions with Credera's personalization strategies

Leading Luxury Automaker

Transforming digital marketing for a luxury automaker

Leading Luxury Automaker

Leading luxury automaker to develop a cutting-edge lead management system

Leading Luxury Automaker

Luxury automaker boosts engagement with personalized customer experiences

Leading Luxury Automaker

Leading luxury automaker upgrades analytics capabilities

Leading Luxury Automaker

Creating a modernized, secure, and scalable product offering

Leading Medical Logistics Company

Automating tasks to reduce turnaround time for a leading multinational banking company

Leading Multinational Banking and Financial Services Company

Improving customer and operator experience through cloud-scalable APIs

Leading North American Logistics Company

Salesforce Marketing Cloud transforms campaigns for online eyewear provider

Leading Online Eyewear Provider

Improving peoples' lives through innovation

Leading Pharmaceutical Company

Creating a cohesive brand that makes patients top priority

Leading Pharmaceutical Company

Transforming consumer marketing through MarTech

Leading Pharmaceutical Drug Maker

Enhancing the customer experience with a scalable, modern, cloud-native data platform

Leading Pharmaceutical Manufacturer

Scaling marketing initiatives internationally with a personalized approach

Leading Pharmaceutical Manufacturer

Visualizing key customer insights to efficiently leverage marketing data

Leading Pharmaceutical Manufacturer

Improving software delivery speed and quality with AWS

Leading Quick-Service Restaurant

Leading quick-service restaurant increases customer reach through a global marketing platform powered by AWS

Leading Quick-Service Restaurant

Enhancing digital capabilities through a website redesign

Leading Restaurant Chain

Leveraging Google Cloud to improve user experience and scale effectively

Leading Restaurant Services Operator

Automating insights generation through comprehensive social activity analysis

Leading Skincare Company

Leading U.S. airline creates a single customer view with data transformation

Leading U.S. Airline

Achieving industry-leading customer satisfaction scores through customer experience innovation

Leading U.S. Airline

Seven-fold improvement in customer experience with in-flight innovation

Leading U.S. Airline

Accelerating mobile feature releases to increase speed to market

Leading U.S. Airline

Developing a comprehensive data strategy for a leading UK insurer

Leading UK Insurer

Transforming a leading UK investment bank’s trade surveillance capability

Leading UK Investment Bank

Increasing recommendation-driven sales with machine learning

Leading Vertically Integrated Eyeware Company

Accelerating growth strategy for a speciality insurance company.

Lloyd's of London

Transforming Lloyd’s of London’s IT landscape

Lloyd's of London

Implementing IT and operations technology strategy

LOOP, LLC

Activating a global media and creative team to achieve marketing transformation

Luxury Automotive Manufacturer

Building a turnkey workflow management solution to enable impactful results

Luxury Automotive Manufacturer

Transitioning global media and creative business seamlessly to achieve marketing centralization and transformation

Luxury Automotive Manufacturer

Main Event, a food and entertainment organization, needed to identify the most effective organizational structure to support their projected growth

Main Event

Streamlining citizen experience for a public sector organization

Major Public Sector Organization

Moving a major retail bank to a brand-new Google Cloud platform

Major Retail Bank

Big data operating model transformation for major UK government department

Major UK Government Department

Centralizing data management and growing strategic data analytics by leveraging the AWS Lakehouse platform

Major US Airline

Responsive design, key efficiencies boost engagement and acquisition

Manipal Global Education

Credera transforms IT agenda and saves 70% of operating reduction costs for MHRA

MHRA

Mount Anvil Getting the sales process online

Mount Anvil

Anit Sharma

CRM Manager

Enabling automatic workflows and improving internal processes

Multinational Banking and Financial Services Company

National Express Using the power of Salesforce to drive excellent results

National Express

Data transformation and a world-class platform drive engagement

National Network of Pet Professionals

Improving advertising spending conversions for a new streaming service

Network Streaming Service Provider

Europe's largest network transition of its kind, saving NHS £75 million per annum

NHS Digital

Northern & Shell revolutionising ad sales with BrightMEDIA

Northern & Shell

Alan Tabrar

Advertising Systems Manager

$30 billion energy company democratizes data with a data marketplace

NRG

Ocean Technologies Group unites its brands with Salesforce Sales Cloud

Ocean Technologies Group

Abigail Clarkson

Global Sales & Data Operations Director

Reducing costs with new infrastructure design

Oil & Gas Company

Credera implements MRM platform for Omnicom

Omnicom Ecosystem Service Provider

Unifying Omnicom’s global operations and infrastructure framework through strategic IT leadership

Omnicom Group

Equipping Omnicom with a centralized data platform and carbon accounting tool to track carbon emissions

Omnicom Group

On The Border Serves Up An Excellent Digital Experience

On the Border

ORIX Ventures’ Website Design Demonstrates Expertise

ORIX USA

Brad Borud

Managing Director

Platform migration and automated workflows drive traffic, speed time-to-market

Paychex

Scott Hollenbeck

Web Marketing Manager

Customers Win With Pep Boys’ Omni-channel Experience

Pep Boys

Site migration simplifies content management, cuts costs

Premium Collision Repair Company

Unlocking the future of operations and research by establishing cloud foundations

Professional Baseball Organization

Improving customer experience with an AWS native platform solution

Retail Energy Provider

Integrating four businesses to achieve efficiencies and maximize the customer experience

Retail Energy Provider

Maximizing results with a robust CRM and marketing strategy

Ryan

Samaritans: Four years of partnership with Credera

Samaritans

Cathie Smith

Salesforce CRM Manager

Telecom modernizes experiences, processes with AEM Cloud

Shentel

Erin McMurray

Program Manager Sr., ePMO

Silentnight Streamlining lead to cash

Silentnight

David Lawrenson

Sales Director

Improving sales by 25% with a modern ecommerce platform

Singer Corporation

Kevin Blanchard

Chief Information Officer

SITA - Customer Case Study

SITA

Ronald Edge

Director of Cloud and Platform Engineering

Strata Homes Creating a Seamless Home-Buying Experience

Strata Homes

Sophie Moss

Marketing Manager

Tarmac Smooth Migration to Sales Cloud

Tarmac

Laila Oukhalfen

Senior Salesforce Commercial Analyst

Transforming marketing campaign processes

Technology Innovation Company

Enhanced eCommerce experience boosts subscriber base

Telcel

Texas Capital Bank optimizes strategic planning process

Texas Capital Bank

Texas Capital Bank enhances data strategy

Texas Capital Bank

Identifying Potential Donors With Third-Party Data Enrichment and Databricks

Texas-Based Startup Company

The Container Store eCommerce Re-Platform

The Container Store

Tom Birmingham

CIO

The Landmark Trust Achieving Charitable Goals With A Commercial Approach

The Landmark Trust

National Geographic Gained Mobile-Optimized Store

The National Geographic Society

Holistic data strategy enables Thames Water to drive efficiencies and customer insights

The Thames Water Authority

Improving application system capacity by modernization application and process improvement

Transport Company

Data lake centralizes data for reporting and advanced analytics

Transportation Finance Company

Transportation Finance Company becomes an innovative industry disruptor with AWS

Transportation Finance Company

Leveraging a custom platform to outperform the competition

Triumph Business Capital

Targeted campaigns boost lead-generation and drive sales

Trupanion

Leveraging innovation to drive recruiting success

U.S. Military Branch

Developing a technology roadmap to optimise IT investment and align key stakeholders

UK Defence R&D Agency

University of Plymouth Transforming the student experience

University of Plymouth

VNA enhances volunteer experience through an integrated technology solution

Visiting Nurses Association

Improving customer satisfaction with a custom analytics application

Vizient

Vology Gives Its Customers Power Through eCommerce

Vology

Barry Shevlin

CEO

Wingstop Enhanced Customer Experience Through Analytics

Wingstop

Jason McEachern

VP of Technology

Automated repacking solution for a leading global consumer goods manufacturer

World’s Largest Consumer Goods Manufacturer

Automation of demand forecasting process

World’s Largest Consumer Goods Manufacturer

Design sprint and platform implementation

Zynx Health

Developing a new solution to deliver actionable data and insights

Zynx Health