Credera

Credera clients hire us to own their toughest challenges, they retain us because Credera keep the promises. Credera is a full-service management consulting, user experience, and technology solutions firm. Credera clients range from Fortune 500 companies to emerging industry leaders.

Case Studies

Showing 200 Credera Customer Success Stories

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7-Eleven Engaged Credera to Help with Digital Initiative

7-Eleven logo

Credera and 7-Eleven partner to create the strategy, plan, and structure of a business-critical, digital guest experience initiative

7-Eleven logo

Expanding a pharmacy’s capabilities with a regulated and compliant AWS landing zone

Cloud-based solution empowers non-profit to fulfill its mission

American Cancer Society logo

Partnering with a leading insurance provider to provide a unified, smooth customer communication channel

Aviall Partnered with Credera to Increase Online Sales and Improve Customer Experience

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Backcountry.com Optimizes Mobile Conversion With Responsive Design

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Barnardo’s partnered with Credera to transform their business for more efficient fundraising and financial processes using Salesforce

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Ben E. Keith Delivers on Commitment to Help Customers Succeed

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BenefitMall Gained an Elegant Solution to a Tough Challenge

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Benelux Office for Intellectual Property - Customer Case Study

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BGSF - Customer Case Study

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Media-rich, mobile-friendly site amplifies engagement by 20%

Bhavana Society logo

Start-Up Loans speeding up access and simplicity for the customer with Salesforce

British Business Bank logo

Streamlined checkout process boosts engagement, conversion rate

Bushnell Golf logo

C Spire - Customer Case Study

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Transforming support systems to serve customers

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Innovating wireless service for a changing customer

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Reimagined eCommerce experience lifts conversions without sacrificing security

CardConnect logo

CenterPoint Energy digital journey re-imagination

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Chili’s Digital Guest Experience Transformation

Chili's Grill & Bar logo

Credera and Colorado Succeeds work together to drive community impact

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Colorado Succeeds - Customer Case Study

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Comdata Innovates Fuel Payment Industry with Real-time Analytics

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Coventry Reach Prospective Students with Sophisticated, Personalised Marketing Campaigns

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Cycle2Work partnered with Credera to make the UK government’s cycling scheme stand out for simple, speedy and streamlined online processes

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Strategic design and migration elevate experience and slash costs

Delicato Family Wines logo

Improving diversity, equity, and inclusion cultures through assessments

Expanding customer engagement through the internet of things

Assuring a mission-critical digital transformation programme for Elexon

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Elsevier Publishing innovation with Salesforce

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EmployBridge Finds Good Jobs for Good People

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Fueling growth with transformational technology

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Improving hiring through omnichannel growth

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Digitizing on-boarding saves EmployBridge time and money and improves sustainability

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EmployBridge successfully implements a large post-merger integration program

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EmployBridge improves operational data and analytics capabilities

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Reducing the skills gap with Penn Foster and EmployBridge

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EmployBridge and Credera partner to optimize staffing processes

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EmployBridge and Credera worked together to create a chatbot that freed up call center agents to focus on revenue generation

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EmployBridge partnered with Credera to automate their manual process of time collection, saving significant time and money

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Modern digital foundation and enhanced experience

Great Things Happen When People Get Together

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Credera helped a FTSE 100 bank reach their ambitious goal of creating a brand-new digital bank from scratch

Migrating global energy company from mega data centers to public cloud

Credera worked in partnership with the client to completely overhaul this costly and complex device refresh programme

Gatwick Airport Making the most of every customer interaction with Marketing Cloud

Gatwick Airport logo

Transforming market abuse and conduct surveillance for a global banking group

Energy Company Sales Excellence in 12 Weeks

Global energy company achieves 50% reduction in digital carbon profile

Creating a best-in-class guest experience through technology modernization

Creating a promotions and commerce engine

A global healthcare company and Credera leveraged the AlphaID service and its supporting technologies to directly reach more patients and seamlessly guide them to their next best step and care

Ecosystem modernization boosts customer engagement

Credera shaped and led the delivery to build a new multi-billion-dollar global insurance business by entering brand-new global markets

Leveraging alternative data at scale through web scraping and AI

A global investment management firm engaged Credera to advise teams on cloud adoption, assess team readiness, and recommend changes to accelerate results

Enabling data-driven decision making

Transforming a major oil & gas company’s data and analytics platform

Transforming a global technology company’s IT support operations

Credera successfully defined the changes this company needed to make in order to migrate to cloud and adopt agile ways of working

Emergency recovery of core systems for major travel company

Gold’s Gym Leads The Way In Digital Experience

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Streamlining employee reporting processes through self-service options

Gold’s Gym logo

Gold's Gym and Credera partner to launch a new digital experience for members and saw a 65% increase in conversion rates

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Mapping architecture and scoping procurement for Government of Jersey

Government of Jersey logo

Halfords partnered with Credera to enhance their digital capabilities and transform the customer journey

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Transforming manual systems & processes into automated pipeline

Haymarket Accelerating Salesforce delivery and boosting adoption

Haymarket Media Group logo

Driving revenue with Salesforce Sales Cloud

Heathrow Airport logo

Heriot-Watt: Bringing teams together into one system

Heriot-Watt University logo

Streamlined app simplifies mobile reservations, increases customer satisfaction

Hertz Corporation logo

Optimized data and customized reports enhance marketing ROI

HFF INC logo

Transformation of high street chain’s digital offering to improve customer experience and increase sales

Reimagining the home buyers' journey

Highland Homes logo

Hilton engages employees with digital transformation

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Finding new ways to engage a global workforce

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Immediate Media Unlocking Customer-Centric Growth with Salesforce CRM

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Industville Improving Outcomes with Service Cloud

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Credera Brings Transformational Change to Interstate Batteries

Interstate Batteries logo

Invitation Homes improves governance and security

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IUA - Customer Case Study

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Creating a strategy for scaling post-acquisition

J&S Audio Visual logo

Robust, secure eCommerce platform streamlines workflow, increases productivity

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Kidder Mathews - Customer Case Study

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Laing O’Rourke Digital transformation with Salesforce

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Working toward marketing infrastructure modernization

Credera leveraged world-class expertise in big data to drive improved citizen experience via near real-time data integrations for the UK government

Enable growth by streamlining business processes and driving data-driven decision-making

Website redesign and platform upgrade boosts conversions

Migrating digital media properties to Google Cloud Platform for business value and resilience

Bolstering allyship at a major airline through inclusive workshops

Improving the ecommerce customer experience with analytics

Using machine learning and augmented reality to serve customers

Elevating customer experiences through a unified decisioning solution

Improving client relations and customer care services for a leading home lender

Enabling real-time personalized user experience at scale

Improving processing through automated code execution

Improving data discovery with intelligent search

Improving scalability and reliability with customized solar sales data management

Building stronger customer relationships with Salesforce Surveys

Ecommerce transformation realized through technology strategy assessment

Providing program leadership expertise for a Salesforce implementation

Leading home services website uses machine learning anomaly detection to monitor site

Leading home services website completes seamless business model transition

Modernizing customer-facing digital services

Luxury automaker boosts engagement and conversions with Credera's personalization strategies

Transforming digital marketing for a luxury automaker

Leading luxury automaker to develop a cutting-edge lead management system

Luxury automaker boosts engagement with personalized customer experiences

Leading luxury automaker upgrades analytics capabilities

Creating a modernized, secure, and scalable product offering

Automating tasks to reduce turnaround time for a leading multinational banking company

Improving customer and operator experience through cloud-scalable APIs

Salesforce Marketing Cloud transforms campaigns for online eyewear provider

Improving peoples' lives through innovation

Creating a cohesive brand that makes patients top priority

Transforming consumer marketing through MarTech

Enhancing the customer experience with a scalable, modern, cloud-native data platform

Scaling marketing initiatives internationally with a personalized approach

Visualizing key customer insights to efficiently leverage marketing data

Improving software delivery speed and quality with AWS

Leading quick-service restaurant increases customer reach through a global marketing platform powered by AWS

Enhancing digital capabilities through a website redesign

Leveraging Google Cloud to improve user experience and scale effectively

Automating insights generation through comprehensive social activity analysis

Leading U.S. airline creates a single customer view with data transformation

Achieving industry-leading customer satisfaction scores through customer experience innovation

Seven-fold improvement in customer experience with in-flight innovation

Accelerating mobile feature releases to increase speed to market

Developing a comprehensive data strategy for a leading UK insurer

Transforming a leading UK investment bank’s trade surveillance capability

Increasing recommendation-driven sales with machine learning

Accelerating growth strategy for a speciality insurance company.

Lloyd's of London logo

Transforming Lloyd’s of London’s IT landscape

Lloyd's of London logo

Implementing IT and operations technology strategy

LOOP, LLC logo

Activating a global media and creative team to achieve marketing transformation

Building a turnkey workflow management solution to enable impactful results

Transitioning global media and creative business seamlessly to achieve marketing centralization and transformation

Main Event, a food and entertainment organization, needed to identify the most effective organizational structure to support their projected growth

Main Event logo

Streamlining citizen experience for a public sector organization

Moving a major retail bank to a brand-new Google Cloud platform

Big data operating model transformation for major UK government department

Centralizing data management and growing strategic data analytics by leveraging the AWS Lakehouse platform

Responsive design, key efficiencies boost engagement and acquisition

Manipal Global Education logo

Credera transforms IT agenda and saves 70% of operating reduction costs for MHRA

MHRA logo

Mount Anvil Getting the sales process online

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Enabling automatic workflows and improving internal processes

National Express Using the power of Salesforce to drive excellent results

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Data transformation and a world-class platform drive engagement

Improving advertising spending conversions for a new streaming service

Europe's largest network transition of its kind, saving NHS £75 million per annum

NHS Digital logo

Northern & Shell revolutionising ad sales with BrightMEDIA

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$30 billion energy company democratizes data with a data marketplace

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Ocean Technologies Group unites its brands with Salesforce Sales Cloud

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Reducing costs with new infrastructure design

Credera implements MRM platform for Omnicom

Unifying Omnicom’s global operations and infrastructure framework through strategic IT leadership

Omnicom Group logo

Equipping Omnicom with a centralized data platform and carbon accounting tool to track carbon emissions

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On The Border Serves Up An Excellent Digital Experience

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ORIX Ventures’ Website Design Demonstrates Expertise

ORIX USA logo

Platform migration and automated workflows drive traffic, speed time-to-market

Paychex logo

Customers Win With Pep Boys’ Omni-channel Experience

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Site migration simplifies content management, cuts costs

Unlocking the future of operations and research by establishing cloud foundations

Improving customer experience with an AWS native platform solution

Integrating four businesses to achieve efficiencies and maximize the customer experience

Maximizing results with a robust CRM and marketing strategy

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Samaritans: Four years of partnership with Credera

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Telecom modernizes experiences, processes with AEM Cloud

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Silentnight Streamlining lead to cash

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Improving sales by 25% with a modern ecommerce platform

Singer Corporation logo

SITA - Customer Case Study

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Strata Homes Creating a Seamless Home-Buying Experience

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Tarmac Smooth Migration to Sales Cloud

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Transforming marketing campaign processes

Enhanced eCommerce experience boosts subscriber base

Telcel logo

Texas Capital Bank optimizes strategic planning process

Texas Capital Bank logo

Texas Capital Bank enhances data strategy

Texas Capital Bank logo

Identifying Potential Donors With Third-Party Data Enrichment and Databricks

The Container Store eCommerce Re-Platform

The Container Store logo

The Landmark Trust Achieving Charitable Goals With A Commercial Approach

The Landmark Trust logo

National Geographic Gained Mobile-Optimized Store

The National Geographic Society logo

Holistic data strategy enables Thames Water to drive efficiencies and customer insights

The Thames Water Authority logo

Improving application system capacity by modernization application and process improvement

Data lake centralizes data for reporting and advanced analytics

Transportation Finance Company becomes an innovative industry disruptor with AWS

Leveraging a custom platform to outperform the competition

Triumph Business Capital logo

Targeted campaigns boost lead-generation and drive sales

Trupanion logo

Leveraging innovation to drive recruiting success

Developing a technology roadmap to optimise IT investment and align key stakeholders

University of Plymouth Transforming the student experience

University of Plymouth logo

VNA enhances volunteer experience through an integrated technology solution

Visiting Nurses Association logo

Improving customer satisfaction with a custom analytics application

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Vology Gives Its Customers Power Through eCommerce

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Wingstop Enhanced Customer Experience Through Analytics

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Automated repacking solution for a leading global consumer goods manufacturer

Automation of demand forecasting process

Design sprint and platform implementation

Zynx Health logo

Developing a new solution to deliver actionable data and insights

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