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Visit WebsiteASAP Accounting and Payroll Services - Customer Case Study
ASAP Accounting and Payroll Services
Diana Murray
Director of Business Development
Help Scout
Help Scout provides your team with a scalable help desk while keeping the customer experience simple and personalized. Customers won't have to create an account or keep track of their ticket number because to them, it works just like email. The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale.
Case Studies
Showing 30 Help Scout Customer Success Stories
How Ashesi University Created a School-Wide Support Center with Help Scout
Ashesi University
Daniel Botchway
Assistant Director of Information Technology
BeerMenus - Customer Case Study
BeerMenus
Will Stephens
Co-founder
How BombTech Golf Increased Customer Satisfaction as Their Business Scaled
Bombtech Golf
Tyler Sullivan
Founder
Brain.fm - Customer Case Study
Brain.fm
Chandler Perog
Chief Operating Officer
Calldrip - Customer Case Study
Calldrip
Brock Jackson
Co-founder
How Castiron Helps Thousands of Customers With a Two-Person Support Team
Castiron
Matt Renie
Product Manager
How FlexJobs Engages Customers With Proactive Message
FlexJobs
Jess Vyvial-Larson
Senior Director of Client Services
How George Washington University Handled a 22% Increase in Email Traffic
George Washington University
Jennifer Vaden
Director of Student Financial and Registration Services
GrowSurf - Customer Case Study
GrowSurf
Kevin Yun
GrowSurf
LanguaTalk - Customer Case Study
LanguaTalk
Litmus Boosts Customer Retention Rate by 26% with Help Scout
Litmus
Taylor Davis
Senior Director of Customer Experience
How Mabel’s Labels Achieved a 93 CSAT Score while Reducing Support Volume by 58%
Mabel's Labels
Eryn Chesney
Manager of CX
Mail2 - Customer Case Study
Mail2
Sydney Lynch
Product Support Specialist
Materiales Defabrica - Customer Case Study
Materiales Defabrica
Mixmax - Customer Case Study
Mixmax
Jen Skene
Director of Operations
NW Maids - Customer Case Study
NW Maids
Ilya Ornatov
Founder
OnePageCRM - Customer Case Study
OnePageCRM
Carmel Granahan
Customer Success Team Leader
Paystack - Customer Case Study
Paystack
Emmanuel Quartey
Head of Growth
How RealtyNinja Used Help Scout to Scale Their Support Operations
RealtyNinja
Ramin Sabour
Co-Founder
Senneca Holding - Customer Case Study
Senneca Holding
Kimberly Adams
Senneca Holding
Spikeball is a Help Scout User for Life
Spikeball
Hadas Look
Director of Supply Chain Integrity
SpotOn Marketing - Customer Case Study
SpotOn Marketing
Simon Salomonsson
CEO
Springboard - Customer Case Study
Springboard
Rachel Korb
Community & Operations Manager
TeamSnap - Customer Case Study
TeamSnap
Amy Teten
VP of Customer Experience
Why Underground Printing Switched from Gmail to Help Scout
The Underground Printing
Rishi Narayan
Co-founder and Managing Owner
Threadless - Customer Case Study
Threadless
Brianne Henderlong
Community Experience Director
Tuft & Needle - Customer Case Study
Tuft & Needle
Evan Maridou
Head of Operations
Ugmonk - Customer Case Study
Ugmonk
Jeff Sheldon
Founder/Designer
Upstream Tech - Customer Case Study
Upstream Tech
Marshall Moutenot
Co-Founder
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