Concord B2B Case Studies & Customer Successes

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Concord helps big companies untangle their technology messes. More than just making promises, they are the doers who get results. They focus on four core capabilities: Digital & User Experience, Cloud Applications & Integration, Data Solutions & Analytics, and Information Security. Their values drive their every decision and their overall direction. They must be definable and they must be understood by all. Here are Concord’s Core Values, written down for all to see.

Case Studies

Showing 89 Concord Customer Success Stories

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ALSAC strengthens Adobe Analytics and Adobe Launch expertise with Concord

American Lebanese Syrian Associated Charities (alsac) logo

Ameriprise Financial achieves faster DXP implementation with Concord

Ameriprise Financial logo

Cedar Fair Entertainment Company builds personalized digital experiences with Concord

Cedar Fair Entertainment Company logo

Cengage achieves a modern, personalized digital experience with Concord's CMS implementation

Cengage logo

Centers for Medicare & Medicaid Services - Customer Case Study

Centers for Medicare & Medicaid Services logo

Children International builds a prioritized analytics roadmap with Concord

Children International logo

Client achieves clearer product detail experiences with Concord

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Ferguson boosts social engagement with Concord

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a financial services client achieves 15–25% fleet efficiency gains with Concord’s fleet tracking and analytics solution

Fortune 100 Healthcare - Customer Case Study

a Fortune 100 healthcare client detects fraud and saves $2.3B with Concord AI

Genetec achieves a unified, high-performing digital experience with Concord

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Genetec drives sales with a modern React application from Concord

Genetec logo

a global beauty retailer boosts customer engagement and personalization with Concord

a global financial services client streamlines keyword categorization with Concord

a global high tech client strengthens security maturity with Concord

Global Industrial Chemicals Manufacturer - Customer Case Study

a global luxury retailer achieves self-service analytics and faster, trusted insights with Concord and Sigma on Snowflake

Global Manufacturing Company - Customer Case Study

Global Web Technology Company - Customer Case Study

Hawaii Dental Insurance Provider improves dentist search and self-service with Concord

Health and Human Services Agency - Customer Case Study

Healthcare Company - Customer Case Study

a healthcare payer client simplifies CMS reporting with Concord

Healthcare Payer - Customer Case Study

Healthcare Providers - Customer Case Study

Healthcare Services Provider - Customer Case Study

Illumina achieves faster, more consistent discount approvals with Concord

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Intuit achieves faster social media optimization with Concord

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Intuit QuickBooks optimizes email timing with Concord's predictive data science model

Intuit QuickBooks logo

Kate Farms achieves stronger analytics and GA4 readiness with Concord

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Large Energy Company - Customer Case Study

Large Energy Company - Customer Case Study

Large Financial Services Company - Customer Case Study

eHealth achieves higher conversions and lower CPA with Concord's Adobe Analytics integration

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Large Healthcare Company - Customer Case Study

Large Healthcare Company logo

Kantar Health achieves faster, clearer epidemiology insights with Concord's interactive data visualization dashboard

Large Healthcare Company logo

Large Healthcare Provider Company - Customer Case Study

Large Healthcare Provider - Customer Case Study

Large Healthcare Provider Company - Customer Case Study

Large Online Retailing Company - Customer Case Study

a large retail chain client modernizes inventory management with Concord

Large Retail Chain - Customer Case Study

Leading Digital Services Company - Customer Case Study

Leading Financial Services Company - Customer Case Study

Leading Food Services Company - Customer Case Study

Leading Food Services Company logo

a leading food services company boosts loyalty campaign ROI with Concord

Leading Food Services Company logo

Starbucks achieves hyper-personalized engagement and loyalty with Concord's next-gen personalization platform

Leading Food Services Company logo

Del Taco achieves future-proof loyalty modernization with Concord

Leading Food Services Company logo

a top-five quick service restaurant achieves $450K+ in early CRM gains with Concord and Adobe Journey Optimizer

Leading Food Services Company logo

Leading Healthcare Provider Company - Customer Case Study

a leading home décor and furnishings retailer achieves scalable mobile commerce with Concord

Leading Information Services Company - Customer Case Study

Leading Manufacturing Company - Customer Case Study

Leading Manufacturing Company - Customer Case Study

a leading specialty retailer achieves 200% B2B revenue growth with Concord

a leading U.S. grocery retailer uncovers $2.5M in revenue risk with Concord and Adobe Customer Journey Analytics

Leading Youth Sports Company - Customer Case Study

Major Online Retailing Company - Customer Case Study

Mid-Sized Banking Company - Customer Case Study

Transformation starts with the right implementation

Multinational Banking Company - Customer Case Study

National Cancer Institute improves analytics strategy and measurement with Concord

National Cancer Institute (nci) logo

National Health System Company - Customer Case Study

Realizing ROI from Modernized Infrastructure

National Retailer Company - Customer Case Study

Online Retailing Company - Customer Case Study

Online Retailing Company - Customer Case Study

Online Retailing Company - Customer Case Study

Online Retailing Company - Customer Case Study

Outreach International improves fundraising decisions with Concord's Power BI data visualization

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Premier Retailer migrates to Adobe Customer Journey Analytics with Concord

Regional Health Insurance Company - Customer Case Study

Reinventing Incentive Payments Provider - Customer Case Study

Retail Banking Company improves operations and reduces redundant costs with Concord

Retail Banking Company logo

Capital One achieves a scalable, personalized banking website with Concord

Retail Banking Company logo

Retail Banking Company - Customer Case Study

Retail Banking Company logo

Online Retailing Company - Customer Case Study

rue21 modernizes shopping experience with Concord

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Sally Beauty Holdings achieves a trusted single source of truth with Concord and Databricks

Sally Beauty Holdings logo

Sephora boosts personalization and testing efficiency with Concord

Sephora logo

Southwestern Healthcare - Customer Case Study

Southwestern Healthcare logo

a top financial services firm builds scalable analytics with Adobe Customer Journey Analytics and Concord

Trystar modernizes customer self-service with Concord and Salesforce Experience Cloud

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TurboTax achieves holistic customer journey insights with Concord's data engineering and analytics solutions

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United Scope improves customer segmentation and conversion with Concord’s CDP implementation

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Victoria’s Secret achieves scalable digital experiences with Concord’s headless DXP implementation

Victoria’s Secret logo

a vision care health insurance client improves data quality and insights confidence with Concord and Snowflake

Williams Sonoma International reestablishes analytics trust with Concord’s Google Analytics implementation

Williams Sonoma International (WSI) logo

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