Case Study: a large retail chain client modernizes inventory management with Concord

Large Retail Chain Client rolls out inventory management to 100+ stores with Concord

A large retail chain client faced the challenge of outdated inventory management after their handheld RF scanner devices reached end-of-life, risking inefficiencies like product shortages and excess inventory. Concord stepped in to create a digital experience solution to modernize this critical process.

Concord developed and deployed a comprehensive native Android mobile application supported by Java Spring web services to handle all inventory management functions. The solution was successfully rolled out to over 100 retail locations, modernizing the client's process and enhancing customer service performance by providing store associates with more and better information.