Case Study: a financial services client achieves 15–25% fleet efficiency gains with Concord’s fleet tracking and analytics solution

Financial Services Client boosts fleet efficiency 15–25% with Concord

The financial services client, a major financial services company, sought to add value for its customers managing large fleets by offering a credit card with enhanced tracking and analytics. Their challenge was the inability to measure actual versus desired fleet performance, leading to oversight difficulties and skyrocketing route costs. They engaged vendor Concord to design and develop a data and analytics solution to address this.

Concord designed and developed a system to capture data and provide analytics, integrating it with the client's legacy backend systems. The solution included features for assigning cards to vehicles, exception monitoring, authorization prompts, and detailed reporting. As a result of Concord's work, primary fleet operators achieved year-over-year efficiency gains of 15-25% in fuel usage and transportation miles over the following decade.