CentralSquare Technologies B2B Case Studies & Customer Successes

CentralSquare Technologies is the largest independent public sector software provider that powers all aspects of managing local government to build smarter and safer communities. Public sectors across North America use CentralSquare to enable efficiencies and a seamless end-to-end integrated experience by using innovative, cloud-based solutions and automation. CentralSquare’s scalable technology helps state and local agencies thrive operationally, even during states of emergency in public safety when every second counts. Its intuitive enterprise software also includes user-friendly platforms to support public administration agencies with finance, asset, compliance, case management and much more to drive better public experiences. As the market driver for advancing safety and justice with innovative technology, CentralSquare serves 3 out of 4 citizens across North America.

Case Studies

Showing 33 CentralSquare Technologies Customer Success Stories

Arapahoe County achieves a unified multi‑agency 911 network and faster response times with CentralSquare Technologies' CAD Enterprise

Arapahoe County

John Jackson

Chief of Police

Seamless integration across multiple departments and agencies

Bossier Parish Sheriff

Amy Pope

Dispatch Director

Boulder County Sheriff’s Office achieves unified regional CAD and mobile access for four PSAPs with CentralSquare Technologies

Boulder County Sheriff’s Office

Jay Willette

Communications Supervisor

Cal Poly Pomona Foundation achieves streamlined research grant management and a 40% drop in support calls with CentralSquare Technologies' Finance Enterprise

Cal Poly Pomona Foundation

Debra Chavez

Financial Systems Manager

California Highway Patrol achieves faster response times and improved officer safety with CentralSquare Technologies' CAD & Mobile Enterprise

California Highway Patrol

Scott Silsbee

Chief Information Officer

Chatham County achieves improved interoperability and reduced response times with CentralSquare Technologies

Chatham County

Kelvin Lewis

Program Manager

City of Ames, Iowa achieves streamlined payment processing and increased online payments with CentralSquare Technologies

City of Ames, Iowa

Linda Sill

Systems Analyst

City of Austin achieves seamless, interoperable multi‑agency emergency response with CentralSquare Technologies' CAD and Mobile Enterprise

City of Austin

Derek Galloway

City of Austin

City of Dallas achieves faster, more coordinated emergency response with CentralSquare Technologies' CAD Enterprise

City of Dallas

City of Garden Grove achieves modernized, centralized finance, HR and payroll with CentralSquare Technologies

City of Garden Grove

Patricia Song

Finance Director

City of Gardner achieves 24/7 citizen self-service, cost savings, and streamlined compliance with CentralSquare Technologies Cloud

City of Gardner

Amy Foster

Business Service Manager

City of Kenmore, Washington achieves modern permitting and streamlined workflows with CentralSquare Technologies

City of Kenmore, Washington

Bryan Hampson

Development Service Director

City of Marietta achieves automated mailing operations and improved address accuracy with CentralSquare Technologies' Data Quality Suite

City of Marietta

Jeremy Waite

IT Systems Manager

City of Rock Hill achieves 14-minute jail bookings and increased officer efficiency with CentralSquare Technologies' Public Safety Suite Pro

City of Rock Hill

David Biggers

Head of the Department’s Technical Services Division

City of Sammamish achieves streamlined permitting and faster reviews with CentralSquare Technologies' Community Development

City of Sammamish

Darci Donovan

Permit Center Manager

City of SeaTac achieves rapid permitting (14 → 1–2 days) and streamlined community development with CentralSquare Technologies' Community Development solution

City of SeaTac

Bart Perman

Information Systems Manager

City of Tukwila achieves streamlined financial reporting and modernized finance operations with CentralSquare Technologies' Finance Enterprise

City of Tukwila

Vicky Carlsen

Finance Director

City of Coral Springs achieves zero‑downtime, faster 911 dispatch with CentralSquare Technologies

Coral Springs

Stephen Dyer

Chief Information Officer

Fort Worth Fire Department achieves CALEA accreditation and faster response times with CentralSquare Technologies' CAD Enterprise and Mobile Enterprise

Fort Worth Fire Department

Cynthia Tyree

CAD Administrator

Hamilton County 911 Emergency Communications District achieves 90% faster alarm dispatches and reduced data entry with CentralSquare Technologies' CAD Enterprise ASAP-to-PSAP interface

Hamilton County 911 Emergency Communications District

John Stuermer

Executive Director

Lafourche Parish Sheriff's Office achieves streamlined, paperless workflows and faster investigations with CentralSquare Technologies' Public Safety Suite Pro

Lafourche Parish Sheriff’s Office

Craig Webre

President

Lumpkin County Sheriff’s Office achieves customizable, paperless forms and streamlined records with CentralSquare Technologies Public Safety Suite Pro

Lumpkin County Sheriff’s Office

Scott Martin

Captain of Overseeing Investigations

Oconee County Sheriff's Office sustains uninterrupted dispatch during Hurricane Irma with CentralSquare Technologies' CAD

Oconee County Sheriff's Office

Travis Tilson

Paragould, AR achieves faster 911 response and improved dispatcher efficiency with CentralSquare Technologies' 911 Pro Suite

Paragould, AR

Mike McCammon

911 Director for Paragould Emergency Services

Park County, CO achieves rapid reporting and more reliable 911 response with CentralSquare Technologies

Park County, CO

Lydia Alvarado

Communications Director

Pennington County Sheriff Office achieves reliable, paperless public safety operations with CentralSquare Technologies' Public Safety Suite Pro

Pennington County Sheriff Office

Rhonda Fairbanks

Computer Technician

Pinellas County Sheriff's Office achieves real-time CAD-to-CAD information sharing and faster incident response with CentralSquare Technologies

Pinellas County Sheriff's Office

San Diego Fire-Rescue achieves improved situational awareness and faster, safer responses with CentralSquare Technologies' Mobile Enterprise

San Diego Fire-Rescue

Susan Infantino

Communications Manager

San Mateo County achieves streamlined finance operations with CentralSquare Technologies' Cloud

San Mateo County

Ocean Sun

Controller Information System Manager

St. Charles County, MO achieves faster, life‑saving emergency response with CentralSquare Technologies' CAD Enterprise

St. Charles County, MO

Bob Watts

Director

Assistant Director of Finance

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