Case Study: City of Garden Grove achieves modernized, centralized finance, HR and payroll with CentralSquare Technologies

City of Garden Grove - Customer Case Study

The City of Garden Grove needed to replace a 40‑year‑old ERP to streamline processes, improve efficiency and transparency, and enable advanced analytics for better decision‑making. Finance leadership was particularly concerned about weak reporting and control structures, manual invoice routing that bypassed Finance, and audit reporting deficiencies. To address this, the City selected CentralSquare Technologies’ CentralSquare Finance Enterprise software.

CentralSquare Technologies implemented a centralized finance, HR and payroll suite that provides one point of data entry, invoice-to‑purchase‑order matching, configurable security protocols, automation and user access reporting. The solution delivered more accurate, benchmarkable data for a performance‑driven budget, reduced redundant processes, resolved prior audit reporting gaps and strengthened internal controls to reduce fraud risk, leading to greater management confidence and operational efficiency.

City of Garden Grove

Patricia Song

Finance Director