Case Study: Chatham County achieves improved interoperability and reduced response times with CentralSquare Technologies

Chatham County, Ga., Selects CentralSquare Technologies for Solutions to Interoperability

Chatham County, Ga., a coastal jurisdiction of nearly 300,000 residents, struggled with an aging legacy communications system that prevented interoperability among its nine participating agencies, hampered coordination and response times, and required frequent costly modifications. To modernize operations, Chatham County selected CentralSquare Technologies’ Enterprise Computer-Aided Dispatch (CAD), Records Management System (RMS), Mobile and Analytics solution.

CentralSquare Technologies implemented an integrated CAD, RMS, Mobile and Analytics platform to enable multi-agency interoperability, centralized digital evidence storage, instant mobile access to incident and mapping data, and AI-driven analytics for prioritization. As a result, Chatham County expects decreased response times, better resource sharing and dispatching for large incidents, reduced need for constant system modifications, and anticipated cost savings and fewer IT headaches thanks to configurability and vendor-led training and support.

Chatham County

Kelvin Lewis

Program Manager