How Zendesk delivers exceptional customer service with Slack
Zendesk
Kelly Ryan
Strategic Account Executive
B2B Case Studies Featuring Zendesk as the Customer
Explore case studies featuring Zendesk as the customer — learn how vendors and partners helped Zendesk solve real business challenges.
Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural conversations with your customers, without letting them feel what’s going on behind the scenes. It’s sophisticated enough to meet complex needs and simple enough to let you get up and running immediately.
Case Studies
Showing 38 Success Stories about Software and Services used by Zendesk
Zendesk - Customer Case Study
Zendesk
Zack Urlocker
Chief Operating Officer
Zendesk - Customer Case Study
Zendesk
Matthew Latkiewicz
Creative Director
Zendesk - Customer Case Study
Zendesk
Matthew Latkiewicz
Creative Director
How Zendesk enables greater developer productivity with AWS and Datadog
Zendesk
Jon Moter
Principal Engineer
How Zendesk Relies on Ombud RX to Simplify Sales Collaboration and Knowledge Sharing
Zendesk
Brian Mes
Director of Solutions Consulting
Zendesk - Customer Case study
Zendesk
Chris Rouge
AV Project Engineer
Zendesk Uses Technographics For Competitive Conquesting
Zendesk
Brianne Kimmel
Growth Marketing Manager
Zendesk - Customer Case Study
Zendesk
Jason Smale
Vice President of Engineering
Zendesk proves the value of employee advocacy with Bambu by Sprout Social
Zendesk
Chelsea Larsson
Senior Manager, Content Strategy
Zendesk - Customer Case Study
Zendesk
Dominique de Stefano
Zendesk
Zendesk Switches Customer Training to Skilljar & Sees YOY Learner Growth of 58%
Zendesk
Emily Bastian
Program Manager, Customer Training
Why zendesk’s mindful approach to customer service is a breath of fresh air
Zendesk
Neil Weldon
Senior Director of Product
How the world leader in customer support software masters product design and development
Zendesk
Pooja Patel
Senior UX Researcher
Zendesk enters new markets and reduces costs by $1.5M annually with Stripe
Zendesk
Bryant Przybilla
Director of Revenue and Business Operations
How Zendesk & Klaus Work Together to Perfect ATG’s Support
Zendesk
Conchita Mauro
Senior Success Consultant
Zendesk and the art of microservice maintenance
Zendesk
Jon Moter
Senior Principal Engineer
Zendesk Achieves 30% Performance Improvement and Reduced Carbon Emissions by Migrating to AWS Graviton Instances
Zendesk
David Boothroy
Senior Director of Foundation Engineering
unitQ customer Zendesk becomes strategic unitQ investor
Zendesk
Ben Barclay
SVP of Strategy, Corporate Development, & Transformation
Zendesk - Customer Case Study
Zendesk - Customer Case Study
How Zendesk gave Voice to Customers in 40 Countries and Counting
Zendesk
Mikkel Svane
Chief Executive Officer and Founder
Monetizing Analytics for a New Era of Customer Service
Zendesk
Sam Boonin
Vice President of Products
Zendesk - Customer Case Study
Zendesk
Zack Urlocker
COO
Zendesk - Customer Case Study
Zendesk
Brad Morris
Director of Marketing Ops and Analytics
Zendesk Empowers International Growth, Industry Leadership with NetSuite OneWorld
Zendesk
Mandy Shimshock
Director of IT Business Apps
Zendesk Uses Fusion Iomemory Solutions To Create A Cloud-Based Help Desk Solution Without Compromise
Zendesk
Tim Sturge
Director of Infrastructure and Operations
Adding a cloud-based SMS app
Zendesk
Eric shen
Partnerships and integrations manager
Zendesk Knows Customer Service, Cloudflare Knows How To Supercharge Their Website
Zendesk
Amanda Kleha
GM, Zendesk
Zendesk reaches higher plane with help from New Relic and Rackspace
Zendesk
Zack Urlocker
COO
How Zendesk expanded its customer service innovations to 160 countries (and counting)
Zendesk
Kaveh Gharib
Director of International Expansion
Achieving Operation Simplicity and Data Accuracy
Zendesk
Patrick Loughnane
Senior Financial Systems Analyst
Zendesk - Customer Case Study
Zendesk
Mikkel Svane
Chief Executive Officer and Founder
Zendesk Enables Faster Customer Service Using Deep Learning on AWS
Zendesk
Arwen Griffioen
Data Scientist
Zendesk - Customer Case Study
Zendesk
David Bernstein
Director, Operations Services Management
Zendesk - Customer Case Study
Zendesk
Stefan Will
Lead Engineer
A Hybrid Human + Machine Translation Approach Keeps Zendesk’s Customers Happy
Zendesk
Melissa Burch
Manager of Online Support
Zendesk - Customer Case Study
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