Case Study: Zendesk achieves 2,000+ conversions and 31,000+ new visitors with Bizo

Zendesk - Customer Case Study

Zendesk, the cloud-based customer service platform used by more than 30,000 companies, needed a scalable way to reach C‑suite, operations, and customer‑success decision makers—and, crucially, to drive more qualified leads for its sales team rather than just higher volume.

By partnering with Bizo and using a full‑funnel approach—targeted display for awareness, paid social for engagement, and website retargeting for conversions—Zendesk achieved a 71% lift in traffic from operations professionals (roughly 24k to 41k in three months), drove over 31,000 new visitors in the past year, and generated 2,000+ conversions (including form fills and free‑trial sign‑ups); a retail-focused display campaign also added 2,700+ targeted visitors in two months.

Zendesk