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Visit WebsiteCelebrating unitQ customer AllTrails — Apple’s iPhone App of the Year
AllTrails
Ron Schneidermann
Chief Executive Officer
unitQ
unitQ helps Product Ops, Engineering, Support and QA teams stay on top of product quality by identifying mission-critical quality issues reported in user feedback - in any user feedback channel and any language. unitQ was founded by experienced entrepreneurs with the mission to help companies harness their user feedback to monitor product quality. The small but growing team includes the co-founders of Skout, as well as former VMware engineers and designers. With their backgrounds in consumer software and experience in operating large-scale product deployments, they’ve designed unitQ Monitor to help companies stay on top of global trending product issues, improve their product experience, and align their organizations.
Case Studies
Showing 17 unitQ Customer Success Stories
How unitQ enabled Bumble to harness the power of real-time user feedback
Bumble
Robyn Andrews
Community Insights Manager
Why CarGurus chose unitQ “to understand customer feedback across various customer segments”
CarGurus
Christina Valente
Senior Director of Product Operations
Cornershop + unitQ With Actionable Insights from unitQ, Cornershop by Uber Delivers Enhanced Product Quality
Cornershop
Alejandra Santana
Head of Product Inbound
Banking On User Feedback to Align Internal Teams on Product Quality
DailyPay
Gretchen Scheiman
VP Brand Marketing
How a leading fintech reduced support ticket volume 35% with unitQ
Leading Fintech Company
How a lodging and tourism leader revolutionized travel experiences with unitQ
Leading Lodging and Tourism Company
Bringing a Higher Quality Experience to the Dating Scene
LOVOO
Anja Richter
Head of QA
Bringing a Higher Quality Experience to Music Streaming
Pandora
Jordan Golinkoff
Senior Manager of Quality of Service
Pinterest - Customer Case Study
Rodion Gusev
Manager II Technical Program Management
Prioritizing Product Quality To Keep Athletes Moving
Strava
Stephen Young
Technical Support Lead
Feedback Matters. Building Products that Delight Users
StyleSeat
Greg Burch
Vice President of Engineering
The Meet Group Harnesses the Voice of the Customer To Improve Product Quality With unitQ
The Meet Group
Michael Dillon
Senior Quality Assurance Analyst
Udemy - Customer Case Study
Udemy
Ciara Courtney
Senior Project Coordinator
unitQ provides Udemy actionable insights to transform student, instructor feedback into exceptional user experiences
Udemy
Erin Sink
Vice President, Global Customer Operations
Upwork - Customer Case Study
Upwork
Shennaver Canasa
PSO/CX Manager
unitQ customer Zendesk becomes strategic unitQ investor
Zendesk
Ben Barclay
SVP of Strategy, Corporate Development, & Transformation
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