Elsevier achieves cloud‑first IT transformation and 95.9% CSAT with Freshservice
Elsevier
Matthew Higgins
Senior Director Operations
B2B Case Studies Featuring Elsevier as the Customer
Explore case studies featuring Elsevier as the customer — learn how vendors and partners helped Elsevier solve real business challenges.
Case Studies
Showing 39 Success Stories about Software and Services used by Elsevier
Elsevier improves customer satisfaction and self-service with Oracle Service Cloud
Elsevier
Matt Cumberlidge
Head of Customer Services Systems
Elsevier - Customer Case Study
Elsevier achieves an 11% employee engagement boost with Impraise Mobile
Elsevier
Eric Hooftman
Vice President of Global Sales Leader Coaching
Elsevier achieves a single global marketing voice with Adobe Experience Cloud
Elsevier
Henk Jan Gerzee
Vice President of eBusiness
Elsevier achieves 99.72% picking accuracy and 9-month ROI with Voxware VoiceLogistics
Elsevier
Randy Voss
Director of Distribution
Elsevier achieves 3x productivity and delivers 675 interactive eBooks in 7 months with Aptara
Elsevier achieves scalable, streamlined ETL and personalized healthcare education with Matillion ETL for Amazon Redshift
Elsevier
Daniel Klein
Software Engineer
Elsevier - Customer Case Study
Elsevier achieves enterprise-wide data integration and faster decision-making with Talend
Elsevier
Vipul Vyas
Development Manager, Data Insights & Integration
Elsevier boosts customer satisfaction to 91% and doubles self-service use with Oracle Service Cloud
Elsevier
Matt Cumberlidge
Head of Customer Services Systems
Elsevier - Customer Case Study
Elsevier
Matteo Ripamonti
Strategy Analyst
Elsevier achieves a data-driven culture and cost savings with Tableau Software
Elsevier
Tom Perry
Senior Director Data, Insights & Integration
Elsevier achieves fast, production-ready container orchestration with HashiCorp Nomad, Terraform, and Consul
Elsevier
Eric Westfall
Principal Engineer
Elsevier - Customer Case Study
Designing a smarter, more integrated research platform
Elsevier accelerates deal velocity and increases close rates with Outreach
Elsevier
Tim McGee
Vice President of Global Sales Operations
Elsevier achieves millisecond science research access with Neo4j
Elsevier
Erik Schwartz
VP of Product Management
Elsevier achieves greater buyer engagement with Highspot
Elsevier
Stacy Ardoin
Manager of Sales Enablement
Elsevier achieves reliable global safety communication with CrisisGo Safe
Elsevier
Zohar Zacks
Senior Director Business Resilience
Elsevier achieves unified global customer communications with Adobe Campaign
Elsevier
Henk Jan Gerzee
Vice President of eBusiness
Elsevier achieves rapid, granular content access and faster product delivery with MarkLogic
Elsevier
David Marques
Chief Technology Officer
Elsevier achieves rapid project turnaround and broader data collaboration with Databricks
Elsevier
Ron Daniel
Labs Director, Elsevier
Elsevier - Customer Case Study
Elsevier
Paul Dever
Elsevier
Elsevier achieves improved SEO visibility and actionable e-commerce insights with Searchmetrics Suite
Elsevier
Gabriel Candido Da Silva
Senior eCommerce Manager
Elsevier - Customer Case Study
Elsevier achieves reliable warehouse management and lower operational costs with Getronics Application Management and Data Centre Services
Elsevier
Jeroen Maaskant
Vp Logistics
Elsevier achieves a more profitable, flexible digital future with Atypon Literatum
Elsevier achieves higher engagement and publishing efficiency with Atypon's Literatum
Elsevier Enables Access of Their Rich Scientific Content to Students and Health Professionals Globally
Elsevier
Emily Ogle
Senior Multimedia Producer
Better Sales and Marketing Alignment Drives New Opportunities
Elsevier achieves a unified global voice and up to 30% higher engagement with Adobe Analytics
Elsevier
Henk Jan Gerzee
Vice President of eBusiness
Elsevier achieves clearer clinical UX and faster clinician buy-in with Justinmind
Elsevier
Jack Bellis
Senior Information Architect
Elsevier achieves seamless assessment integration with Open Assessment Technologies TAO
Elsevier
Mary Millar
Principal Software Engineer
Elsevier - Customer Case Study
Elsevier
Mateusz
Android Developer
Elsevier achieves standardized global marketing and up to 30% increased engagement with Adobe Marketing Cloud
Elsevier
Henk Jan Gerzee
Vice President of eBusiness
Elsevier unifies global marketing and boosts engagement up to 30% with Adobe Marketing Cloud (Adobe Campaign)
Elsevier
Henk Jan Gerzee
Vice President of eBusiness
Elsevier achieves 60% faster site updates and 10% higher customer satisfaction with Squiz
Elsevier doubles throughput, reduces labor and optimizes warehouse space with Bastian Solutions
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