Case Study: Elsevier achieves a data-driven culture and cost savings with Tableau Software

Elsevier ‘unleashes the power of data’ with Tableau, creating a data driven culture across 20+ departments

Elsevier, a major publisher and information‑analytics company serving science, technology and medical professionals, faced fragmented data sources, a proliferation of reporting tools and inconsistent analytics that hampered decision‑making and raised licensing costs across the business. The company needed a single, scalable platform to unify data and improve reporting consistency for hundreds of teams and users.

In 2017 Elsevier adopted Tableau as its primary visualization and analytics platform, centralising data from legacy warehouses and a modern data lake to create a single source of truth. Today 20+ departments and over 1,300 employees use Tableau for self‑service analytics, delivering faster, more accurate reporting, significant operational cost savings, and embedded dashboards in Salesforce that make the sales team more proactive and reduce manual reporting errors.

Elsevier

Tom Perry

Senior Director Data, Insights & Integration