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Visit WebsiteHow Actabl reduced time-to-kickoff by 88% and cut implementation time by 76%
Actabl
Stacey Milgram Potzka
Vice President of Operations and Implementations
Rocketlane
Rocketlane is a collaborative customer onboarding platform. Rocketlane helps you shorten time-to-value, streamline implementation projects, and elevate your onboarding CX. Rocketlane uniquely combines project management, live document collaboration, and communication capabilities into one tightly-knit experience. Rocketlane is built by an experienced SaaS product team, that has taken care to craft delightful experiences that serve specific purposes in your project delivery journey. Our features help you impress your customers, hold them accountable in the journey, create comprehensive and repeatable playbooks, get on-demand visibility into onboarding projects and customer sentiments, and increase the productivity of your implementation teams.
Case Studies
Showing 45 Rocketlane Customer Success Stories
How BigChange built an automated, self-serve customer onboarding experience
BigChange
George Matthews
Operations Manager for Customer Onboarding, Leads the Team Responsible
How Botminds is using Rocketlane to improve CSAT scores by 3X
Botminds AI
Gokul Ganapathi
Co-founder & CEO
How Rocketlane helped CLARA Analytics increase their CSAT ratings by 10%
CLARA Analytics
How Comsense uses Rocketlane to boost onboarding efficiency, increasing CSAT scores by 10%
Comsense Inc
How Craze is using Rocketlane to improve work efficiency and client engagement
Craze
How EngagedMD is using Rocketlane to achieve faster go-live times
EngagedMD
Chris DiAntonio
Revenue Operations Manager
How ERPgruppen increased client engagement by 86% with Rocketlane by replacing spreadsheets
ERPgruppen
Chris Erik Jensen
Chief Product Officer
How FirstUp boosted delivery efficiency and achieved a 75% utilization rate using Rocketlane
Firstup
Lisa LaVan
Director of Service Delivery
How Flatfile is using Rocketlane to accelerate go-live times by ~70%
Flatfile
How Fluxx boosted customer engagement and achieved a healthy 83% utilization
Fluxx
Elizabeth Kuehl
Senior Manager of the Customer Onboarding Team
How Rocketlane replaced DayPilot & Smartsheets at Flycast Partners, and increased operational efficiency
Flycast Partners
Wendy Priano
Director of Project Management
How Frontify accelerated their time to first value by 50% with a scalable onboarding engine
Frontify
John Gasper
Director
How Gamify slashed their implementation timelines from 6+ months to 30 days using Rocketlane
Gamify
Derek Jensen
Implementation Director
How Go Evo streamlined client onboarding and cut manual work by 10+ hours weekly with Rocketlane
Go Evo
Nick Beaver
Lead of the Implementation Team
How Rocketlane is helping GoCardless accelerate time-to-value for their customers by 20%
GoCardless
Céline Caux
Director, Professional Services
How GoCardless scaled professional services to deliver 59% faster time-to-value
GoCardless
Konstantinos (Costa) Xynos
Head of Professional Services Team
How Graphite reduced onboarding time by 90%, implementing a $30K client in just 26 hours
Graphite Connect
Kasey Smith
Director of Operations and Head of CX
How Growth Molecules scaled high-touch client delivery and saved 5+ hours per consultant per week
Growth Molecules
Sabina Pons
Operating Partner
How Rocketlane is helping Growth Molecules accelerate their project delivery time by 15%
Growth Molecules
How Hapi Cloud hit 85% billable utilization by automating their implementation processes
Hapi Cloud
Jenn Brantmier
SVP of Client Operations and Delivery
How Rocketlane helped Infinx improve NPS by 15%
Infinx
How Jirav is using Rocketlane to onboard new customers 50% faster
Jirav
How Joveo uses Rocketlane to accelerate, customize, and improve their onboarding
Joveo
Shehzad Karkhanawala
Vice President, Global Marketing
How Kojo cut onboarding time by 75% with Rocketlane
Kojo
Maddie Arthur
Leads Customer Onboarding Team
How LivePerson streamlined their PS operations by escaping the Certinia-Smartsheet duo
LivePerson
Scott Cummings
Global PMO, Services Strategy & Commercialistion
How Locus is using Rocketlane to accelerate their execution time by 45%
Locus
How MaintainX scaled to 1,000+ implementation projects with Rocketlane
MaintainX
Rola Abdul Ghani
Implementation Services Manager
How Mixmax moved from Salesforce to Rocketlane to supercharge their implementations
Mixmax
Elliott Kohtz
VP of Customer Success
How Rocketlane helps Mosaic save 120 hours through a streamlined onboarding process
Mosaic
Connie Lee
Strategy and Ops
How nCloud Integrators saves 2,000+ hours in repetitive tasks while managing 400+ projects
nCloud Integrators
Chris Darius
nCloud Integrators
How Nezasa reduced time-to-value by 50% and standardized onboarding with Rocketlane
Nezasa
Guglielmo Piacentini
Head of Onboarding
How Observe.AI made a leap to the professional services model, with an impressive 70+ NPS score
Observe.AI
Robert Gilson
Principal Implementation Manager
How Pando's implementation team onboarded 20 enterprise clients in two years
Pando
Nigamanth Srivatsan
Director
How parcelLab uses Rocketlane to drive customer engagement and achieve a 10% increase in CSAT ratings
parcelLab
How Qapita sets up their onboarding projects in 15 minutes using automation on Rocketlane
Qapita
How Replicant reduced time-to-value by 40% and enhanced customer collaboration by moving from Asana
Replicant
Alex Hildebrandt
Senior Engagement Manager
How Spendflo increased their TTV by 50% and delivers a 7-star customer experience
Spendflo
Rajiv Ramanan
Co-founder
How SupportLogic accelerated their time-to-value by 60% by moving from GuideCX to Rocketlane
SupportLogic
Braxton Clement
Senior Director of Customer Onboarding
How Tevera shortened project timelines by 20% with Rocketlane
Tevera
How Rocketlane helped Trovata save 50+ hours by transforming their client onboarding process
Trovata
How Verloop.io uses Rocketlane to achieve zero go-live delays
Verloop.io
Sumitoj Singh
Manager - Solution Delivery
How Vidyard is using Rocketlane to achieve 20% faster implementations and 3x more CSATs
Vidyard
Eric Letourneau
Director of CS & Senior Implementation Manager
How WebEngage is using Rocketlane to reduce their implementation time by 50%
WebEngage
Saurabh Tendulkar
Head of Customer Onboarding
How Yellow.ai saves over 50,000 hours every year with Rocketlane
Yellow.ai
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