Case Study: Worldpay builds a scalable partner onboarding engine with Rocketlane

Worldpay modernizes partner onboarding and reduces implementation overhead with Rocketlane

Worldpay, a global payments technology company, faced challenges scaling its partner onboarding process due to fragmented tools like GuideCX, spreadsheets, and email. This patchwork of systems created limited visibility for partners and internal teams, required heavy manual effort to reconcile data, and hindered cross-functional alignment. To modernize operations, Worldpay turned to Rocketlane for its project management and customer portal capabilities.

By implementing Rocketlane, Worldpay centralized its onboarding into a single system, providing partners with a tailored portal for clear visibility into their progress. Rocketlane's automations significantly reduced manual project management overhead by updating phases and statuses automatically. The solution improved operational efficiency, enabled smoother handoffs between teams, and provided the scalable engine needed to support the company's expanding global operations.

Worldpay