Case Study: Craze boosts work efficiency and client engagement with Rocketlane

How Craze is using Rocketlane to improve work efficiency and client engagement

Craze, a New York-based full-stack marketing agency, used Rocketlane to solve major operational challenges in managing client-facing marketing projects. Before Rocketlane, the team struggled to separate internal work from client-visible activities, lacked clear campaign visibility for customers, and had difficulty organizing 3,000+ marketing assets each week across tools like Monday.com and Asana.

With Rocketlane’s Private and Shared Spaces and Customer Portal, Craze was able to keep internal tasks private while giving clients full visibility into campaign progress through its branded “Craze Hub.” Rocketlane also helped organize assets within task contexts and automate status updates and reminders, improving efficiency, speeding up onboarding for new hires, and significantly boosting client engagement.

Craze