Case Study: Hapi Cloud achieves 85% billable utilization with Rocketlane

How Hapi Cloud hit 85% billable utilization by automating their implementation processes

Hapi Cloud, a Salesforce implementation partner for hospitality businesses, was struggling to manage hybrid projects across Jira and Smartsheet. The team faced poor resource visibility, manual time-tracking work, and inefficiencies from moving data between multiple tools, making it hard to keep projects on time and within budget.

Using Rocketlane, Hapi Cloud centralized project communication, resource management, and time tracking in one place, while also automating documentation and workflows. With Rocketlane, the company eliminated extra tools like Everhour, improved billing accuracy, and reached 85% billable utilization, while also delivering projects faster and with greater confidence on time and under budget.

Hapi Cloud

Jenn Brantmier

SVP of Client Operations and Delivery