Heidi Health B2B Case Studies & Customer Successes

Heidi Health is the team behind the world’s most loved AI scribe used daily by tens of thousands of clinicians in over 50 countries scribing millions of consults every month. Where other scribes end at transcription, Heidi is just getting started. Heidi’s real power is its ability to personalize notes with customized templates, create any healthcare document with a simple prompt, enable seamless team collaboration through shared sessions for multi-disciplinary care and more. From solo practitioners to large hospital networks, primary care to neurology to OBGYN, Heidi adapts to unique workflows across all specialties.

Case Studies

Showing 33 Heidi Health Customer Success Stories

Accelerating occupational therapy care with Heidi's AI

Accelerate Abilities

Peter Pazios

Managing Director and Occupational Therapist

10.3x ROI and improved patient care at Advanced Urology with Heidi

Advanced Urology

Neal Patel

Chief Technology Officer

Reclaiming patient connection Dr Falayi’s story of efficiency and empathy

Bassett Road Surgery

Kanoyin Falayi

GP Registrar

How Dr. Arpit Srivastava transformed his practice with Heidi

Brunel5 PCN

Arpit Srivastava

GP and Clinical Director

Compass House Medical Centre - Customer Case Study

Compass House Medical Centre

Ian Parsonage

Nurse Partner and Lead Advanced Care Practitioner

How Heidi became indispensable at Divergence

Divergence

Andrew Jay

Neurodevelopmental Nurse Specialist

How Heidi gave Dr. Theresa 1 hour back every day

Family Doctors @Tuggerah

Theresa Colina

Family Doctors @Tuggerah

How Fountain Vitality boosted provider productivity with AI

Fountain Vitality

Lindsay Burden

Clinical Team Director

This Ottawa Psychologist Saves 10+ Hours a Week on Notes - Here’s How

Four Wings Psychology

Sarah Bellefontaine

Clinic Director

Genesis Psychiatric Solutions - Customer Case Study

Genesis Psychiatric Solutions

Ifeanyi Olele

Psychiatrist and Founder

From admin days to creative Fridays Dyslexia-friendly workflow with Heidi

Healthy Love

Lisa Gibson

Psychologist and Sexologist

How Hong Kong Foot Clinic streamlined complex care with Heidi

Hong Kong Foot Clinic

Alison Rooney

Senior Podiatrist

How AI transformed one GP’s workflow

Hughesdale Family Medical Centre

Henry Konopnicki

General Practitioner

Why one of Indiana’s largest multi-specialty behavioral health groups chose Heidi

Indiana Health Group

Chris Bojrab

President

Kinetic Physio - Customer Case Study

Kinetic Physio

Neil Aitken

Owner

“The best thing since sliced bread” - Meadowbank Family Doctors’ journey with Heidi

Meadowbank Family Doctors

Candida Hatherley

General Practitioner, Practice Owner

A better way to practice medicine My Emergency Doctor and Heidi partnership reshaping healthcare

My Emergency Doctor

Jasmina Dimitrijevic

Marketing Manager

Reducing cognitive load to improve patient outcomes

NHS Hampton Medical Centre

Meera Rajah

GP Partner and Co-founder

How Heidi helped Emmah Madondo regain time for patient care and study

Northamptonshire Healthcare Foundation Trust

Emmah Madondo

Mental Health Nurse Non-medical Prescriber

Nourish Family Nutrition & Therapy Recovers $10,000 in Lost Clinical Time Using Heidi’s AI Medical Scribe

Nourish Family Nutrition & Therapy

Performe’s journey to streamlined patient care with Heidi

Performe

Lachlan Fooks

APA Sports & Exercise Physiotherapist

How Psychiatrist, Dr Tony Fernando, Reduced His Work Day By 2 Hours Using Heidi’s AI Medical Scribe

Practice 92

Tony Fernando

Psychiatrist and Sleep Specialist

Priority Physicians Reduces Charting Time by 70% with Heidi’s AI Medical Scribe

Priority Physicians

Shelagh Fraser

Director of Medical Excellence and Innovation

Private Group Practice - Customer Case Study

Private Group Practice

Olga Lavalle

Director & Clinical Psychologist

Precision and efficiency in cosmetic surgery Dr. Bloom’s experience with Heidi

Re. Plastic Surgery

Richard Bloom

Plastic Surgeon

AI-driven documentation saves 4-5 hours weekly for SANA Physiotherapy

SANA Physiotherapy

Shanan Nelson

Director and Senior Physiotherapist

Schoen Clinic Chelsea - Customer Case Study

Schoen Clinic Chelsea

James Woolley

Consultant Psychiatrist

Specialist Services Committee - Customer Case Study

Specialist Services Committee

Tommy Gerschman

Pediatric Rheumatologist

How Heidi is helping Dr. Nick save time and improve patient care in Emergency departments all across Australia

Sydney Adventist Hospital Emergency Department

Nicholas Jason Lelos

Emergency Doctor

Heidi and Tāmaki Health Empowering culturally diverse care

Tāmaki Health

Sam Ranchhod

Chief Data Officer

How The Hummingbird Centre reclaimed clinician time and joy with Heidi AI

The Hummingbird Centre

Alikki Russell

Director

Reducing stress and improving patient care with Heidi

The London Clinic

Gordan Grahovac

Consultant Neurosurgeon and Spinal Surgeon

Reclaiming time and focus The impact of Heidi at a busy London GP practice

Waterloo Health Centre

George Verghese

Partner Member

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