Case Study: Practice 92 reduces documentation time by 50% with Heidi Health

Practice 92 cuts documentation time by 50% with Heidi Health

The customer, Practice 92, a private psychiatry clinic, was struggling with time-consuming documentation that took its psychiatrist 2-3 hours daily, impacting patient interactions and contributing to mental fatigue and a high risk of burnout. The clinic sought a flexible tool to streamline this administrative burden and turned to the vendor, Heidi Health, for a solution.

Heidi Health implemented its ambient AI documentation tool, which listens to patient consultations in real-time and generates notes. This solution reduced Practice 92's daily documentation time by over 50%, cutting it from 2-3 hours to just 30-60 minutes. The measurable impact included restored eye contact with patients, a significantly reduced administrative burden, and a lower risk of burnout for the clinician, allowing for a more sustainable and fulfilling career.

Practice 92