Case Study: The London Clinic’s neurosurgeon reduces documentation stress and saves time with Heidi Health

The London Clinic saves up to 1 hour per clinic session with Heidi Health

The London Clinic, a private healthcare facility, faced challenges with time-consuming and mentally draining documentation for its neurosurgeons, such as Dr. Gordan Grahovac. This process detracted from patient care and created significant cognitive load. To address this, the clinic turned to the vendor Heidi Health and its Heidi Pro service.

Heidi Health implemented its ambient listening and customizable templates to automate note-taking and documentation. This solution saved Dr. Grahovac up to one hour per clinic session, drastically reduced his cognitive load, and improved the quality and turnaround time for patient letters and referrals, allowing him to focus more on patient interactions.

The London Clinic