Case Study: Kinetic Physio saves time and reduces admin burden with Heidi Health

Kinetic Physio saves 1-2 hours a day on notes with Heidi Health

Kinetic Physio, a physiotherapy clinic in Edinburgh owned by Neil Aitken, faced a significant documentation burden that was impacting work-life balance. The owner was spending an extra 1-2 hours each day on administrative tasks like clinical notes and reports, leading to mental fatigue and late evenings. To address this challenge, the clinic implemented the AI Medical Scribe service from vendor Heidi Health.

The solution from Heidi Health automated note-taking during patient sessions using customizable templates. This allowed the clinician to finish documentation within the consultation, saving 1-2 hours per day. The measurable impact included reduced mental fatigue, getting home earlier to spend time with family, and having more energy to focus on clinical work and business growth. Vendor Heidi Health also improved the patient experience by enabling better engagement and rapport during appointments.

Kinetic Physio