Case Study: Priority Physicians reduces charting time by 70% with Heidi Health

Priority Physicians reduces charting time by 70% with Heidi Health

Priority Physicians, a primary care and concierge medicine provider in Indiana, was struggling with excessive documentation. Their clinicians were spending significant time after hours writing notes, which reduced face-to-face patient interaction and delayed workflows for their clinical support staff. They turned to Heidi and its AI medical scribe service to address these administrative challenges.

By implementing Heidi, the clinic automated its note-taking process. This allowed physicians to remain fully engaged with patients during appointments instead of typing. The solution reduced charting time by 70%, saving over 100 hours and recouping $16,000 in clinical time, which resulted in a 600% return on investment. Heidi also improved work-life balance for the team and enabled same-day follow-up from clinical assistants.

Priority Physicians