Case Study: Divergence Clinic reduces ADHD assessment documentation time with Heidi Health

Divergence Clinic cuts documentation time from 3–6 hours to 30–60 minutes with Heidi Health

Divergence Clinic, a UK-based specialist in comprehensive ADHD assessments, was struggling with overwhelming documentation demands. Their clinicians, many of whom have ADHD themselves, were spending three to six hours per patient transcribing lengthy consultations into structured reports, which increased cognitive load and hindered patient engagement. They turned to the vendor Heidi Health and its AI-powered service to address this challenge.

By implementing Heidi Health's solution, Divergence Clinic automated its documentation process. The AI transcribed consultations and generated structured reports, which clinicians could then quickly refine. This reduced report writing time from 3-6 hours to just 30-60 minutes per assessment. The results included significantly improved clinician well-being, standardized and more accurate reporting, and enhanced patient relationships as clinicians could focus fully during consultations instead of note-taking.

Divergence Clinic