Case Study: The Hummingbird Centre reclaims clinician time and joy with Heidi Health

The Hummingbird Centre saves 1 hour per clinician daily with Heidi Health

The Hummingbird Centre, a psychology practice, faced significant challenges with clinician burnout and inefficiency due to time-consuming, manual documentation processes. Their clinicians were working overtime to complete notes, often double-handling information and struggling to keep up with paperwork between back-to-back client sessions. To address this, they implemented the AI documentation service Heidi from the vendor Heidi Health.

By using Heidi's real-time transcription, customizable templates, and secure consent workflow, the practice achieved remarkable results. Heidi Health's solution saved clinicians up to one hour per day, led to a 92% adoption rate, and significantly reduced administrative stress. This allowed the team to reclaim time and mental energy, dramatically improving job satisfaction and enhancing the quality of client care.

The Hummingbird Centre