U.S. Bank - Customer Case Study
B2B Case Studies Featuring U.S. Bank as the Customer
Explore case studies featuring U.S. Bank as the customer — learn how vendors and partners helped U.S. Bank solve real business challenges.
Case Studies
Showing 33 Success Stories about Software and Services used by U.S. Bank
U.S. Bank achieves paperless account openings and faster loan processing with OneSpan
U.S. Bank
John Fraser
Vice President of Technology
U.S. Bank achieves real-time, scalable transaction processing with Software AG's webMethods Integration Platform
U.S. Bank achieves a unified, customer-centric securities portal and faster time-to-market with Carahsoft
U.S. Bank
Eric Smith
Application Development Manager
U.S. Bank achieves 2.35x lift in lead conversion with Salesforce
U.S. Bank
Bill Hoffman
Chief Analytics Officer and Head of CRM
Helping a major bank compete for small business owners
U.S. Bank achieves enterprise-wide, scalable BI and streamlined reporting with Information Builders' WebFOCUS
U.S. Bank
John Hanson
Development Group Manager
U.S. Bank boosts ratings and streamlines review management with ReviewTrackers
U.S. Bank
Troy Janisch
Vice President/Director of Social Intelligence
U.S. Bank achieves AI-ready omni-channel banking and $9M/year savings with Software AG Digital Business Platform
U. S. Bank - Customer Case Study
U.S. Bank’s Streamlined and Centralized ICM Motivates Employees and Satisfies Regulators
U.S. Bank
Kimberly Hinrichsen
Senior Director of Incentive Administration
Supporting diverse communities with tangible resources during times of crisis
How U.S. Bank uses CareerArc to find top talent
U.S. Bank
Elley Seifert
Vice President Talent Acquisition
U.S. Bank achieves faster loan cycles and greater operational efficiency with nCino Cloud Banking Platform
U.S. Bank
Tina Cartwright
Transformation Strategy Executive
U.S. Bank Connects its Customer Data Across the Ecosystem to Boost Engagement and Maximize Marketing
U.S. Bank
David Barnes
U.S. Bank
How U.S. Bank & Submittable Prevented $2.2M+ in Fraud for One State’s Relief Program
U.S. Bank drives conversions with personalized customer experiences
U.S. Bank achieves timely, actionable customer satisfaction insights with QuestionPro
U.S. Bank
Michael Lori
Vice President Corporate Procurement, U.S. Bancorp
U.S. Bank achieves nearly $1 million in savings from reduced turnover and absenteeism with TELUS Health (LifeWorks)
U.S. Bank
Sandi Boller
Manager and Vice President of Human Resources
NTT DATA Consulting’s leadership enabled smooth conversion to new card platform serving millions of Customers
Overhauled monitoring and testing program enabled resolution of 1,200 testing gaps and Provided New Standards for sustained compliance
NTT DATA Consulting spearheaded mortgage System Conversion to deliver nearly $26 million in cost savings
Unified balance calculation solution restored bank’s reputation and reduced call center inquiries by 50%
NTT DATA Consulting led consolidation of core deposit platforms serving more than 40 million Customer accounts
NTT DATA Consulting’s testing expertise kept Mortgage Processing System conversion on track to deliver $26 million in savings
Enterprise-wide risk management program delivered $1 billion in loss mitigation savings
U.S. Bank - Customer Case Study
U.S. Bank achieves rapid, reliable emergency communication with xMatters
U.S. Bank achieves faster, more reliable crisis-management communications with BlackBerry
U.S. Bank
Kelly Piper
Vice President, Director Of Emergency Management
U.S. Bank achieves streamlined referral management and automated incentive compensation with Optymyze
U.S. Bank achieves nearly $1M in turnover and absenteeism savings with Dayforce
U.S. Bank
Sandi Boller
Manager and Vice President of Human Resources
U.S. Bank Uses Foresee to Pinpoint Customer Expectations in a Digital Banking Experience
U.S. Bank
Jody Bhagat
Senior Vice President of Internet and Mobile Channel Group, U.S. Bank
U.S. Bank achieves 100% higher lead conversion and personalized multichannel customer engagement with Adobe Marketing Cloud (Adobe)
U.S. Bank
Raj Vridhachalam
Senior Vice President of Platform Delivery, U.S. Bank
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