Case Study: U.S. Bank achieves faster loan cycles and greater operational efficiency with nCino Cloud Banking Platform

U.S. Bank - Customer Case Study

U.S. Bank, headquartered in Minneapolis and ranked No. 150 on the Fortune 500 with $681 billion in assets and 77,000 employees, accelerated its digital transformation to meet evolving borrower expectations. The bank sought a digital end‑to‑end loan operating system to speed time to close and time to market, transform operations, support growth, elevate customer experience, and provide greater data transparency and insights.

Since 2019 U.S. Bank deployed the nCino Cloud Banking Platform across 17 lines of business and established an nCino Center of Excellence plus a User Advocate Program to drive adoption. The solution delivered faster loan cycles and credit decisions, improved operational efficiency and data accuracy, better enterprise transparency and reporting, and an elevated experience for both customers and employees.

U.S. Bank

Tina Cartwright

Transformation Strategy Executive