DHL achieves faster, audit-ready visitor processing with Greetly
B2B Case Studies Featuring DHL as the Customer
Explore case studies featuring DHL as the customer — learn how vendors and partners helped DHL solve real business challenges.
Case Studies
Showing 41 Success Stories about Software and Services used by DHL
DHL achieves centralized contractor compliance and operational efficiency with Beakon Software
DHL Parcel achieves faster, more responsive customer service with Odigo cloud contact center
DHL
Dennis Camps
CS Application Executive
DHL reduces MTTR and modernizes observability with Grafana, k6, and Prometheus
DHL
Djamel Djedid
Head of IT
DHL Parcel achieves 65% reduction in test execution time with Cypress Cloud (Cypress)
DHL
Rick Fleuren
Software Developer
DHL achieves faster, more consistent multilingual localization with memoQ
DHL
Christian Wecke
Team Lead Language Data & Technology Management
DHL achieves 5x productivity gains with AutoStore warehouse automation
DHL
Markus Voss
Global Chief Information Officer & COO
DHL achieves 66,099 influencer leads for #AfricaAsOne with Audiense
DHL achieves 6% operational savings and 20% fewer routes with Geoplan depot optimisation
DHL doubles warehouse throughput with AnyLogic simulation software
DHL boosts warehouse productivity and leadership with dss+ Consulting
Deutsche Post DHL achieves a unified digital gateway for 600,000 employees with Staffbase
DHL
Norbert Schäfer
DHL
DHL achieves 109% more conversions with ClickThrough Marketing's TV sync paid social campaign
DHL achieves higher employee training engagement with Electric Circus gamified learning
DHL achieves personalised learning pathways with Electric Circus
DHL achieves faster, reliable parcel pickup and returns with Datalogic Heron Desk readers
DHL delivers an engaging Formula E VR activation with Virtual Umbrella
DHL achieves 80% faster shipment scanning with Steer73
DHL achieves faster, more client-focused fine art logistics with Convelio
DHL achieves faster customer support and time savings with Magical
DHL boosts remote workforce security with miniOrange MFA for RDWeb and RDP
DHL achieves increased lead quality and reduced email bounce rates with Global Database
DHL
Marianne Penaranda Abanilla
Research and Planinng Executive
DHL achieves 10% operational cost savings and streamlined trading-partner management with Axway B2B
DHL achieves 9% conversion rate and scales branded landing pages to 220 countries with Ion Interactive
DHL
Rolf Inge Holden
Global Marketing Specialist
DHL - Customer Case Study
DHL achieves safer, more efficient claims management with Origami Risk RMIS
DHL
Julian Thomas
Risk Analysis & Loss Prevention Manager
DHL achieves increased safety and productivity with Seegrid
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Mike Key
Forklift Operator
DHL achieves a customer-centric contact center transformation with NICE Systems
DHL
Elena Nagaitseva
Customer Enquiry Manager
DHL Express Russia achieves 96.1% Net Promoter Score and 25% reduced AHT with NICE Systems
DHL
Elena Nagaitseva
Customer Enquiry Manager
Moving away from manually managing events through Outlook and Excel to a robust and user-friendly suite of event management tools
DHL
Marcus Speck
IT Product Manager
DHL achieves paperless, real-time visitor and contractor management with Honeywell Forge Visitor and Contractor Management
DHL
Justin Holmes
IT Manager
DHL achieves real-time, actionable shipment temperature visibility with Domo
DHL
Dina Bunn
Global Head of Central Operations & IT
DHL Servicepoint speeds parcel drop-off and improves scanning accuracy with Datalogic Touch™ readers
DHL
Richard Noble
Network and Services Development Manager
DHL improves package traceability and pickup efficiency with Datalogic Heron desk readers
DHL
Ko de Kort
Regional Manager
DHL achieves 65,000+ influencer reach across Africa and 1.2B impressions with Audiense
DHL - Customer Case Study
DHL Supply Chain cuts robotics integration time by 60% with Microsoft Azure
DHL
Fekko Roelofs
Program Manager Robotics Hub & Resource Orchestration
DHL achieves full carrier compliance and streamlined global shipping with Varsity Logistics' DHL Carrier Compliance Kit
DHL - Customer Case Study
DHL boosts email response efficiency with FocalScope
DHL
Anders U.
Project Manager
DHL improves customer service and knowledge management with KMS Lighthouse
DHL
Balachander Swaminathan
Program Manager
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