DHL - Customer Case Study
B2B Case Studies Featuring DHL as the Customer
Explore case studies featuring DHL as the customer — learn how vendors and partners helped DHL solve real business challenges.
Case Studies
Showing 26 Success Stories about Software and Services used by DHL
DHL Scales Global Operations with AutoStore
DHL
Markus Voss
Global Chief Information Officer & COO
DHL - Customer Case Study
DHL
Christian Wecke
Team Lead Language Data & Technology Management
DHL Parcel achieves 65% reduction in test execution time with Cypress Cloud (Cypress)
DHL
Rick Fleuren
Software Developer
Reduce MTTR with Grafana, Grafana k6, and Prometheus Inside DHL’s observability stack
DHL
Djamel Djedid
Head of IT
DHL Parcel delivers with cloud-based contact center
DHL
Dennis Camps
CS Application Executive
DHL - Customer Case Study
Deutsche Post DHL achieves a unified digital gateway for 600,000 employees with Staffbase
DHL
Norbert Schäfer
DHL
DHL deploys KMS Lighthouse and strategically improves customer service and knowledge management
DHL
Balachander Swaminathan
Program Manager
DHL handles more customer emails in less time with FocalScope
DHL
Anders U.
Project Manager
DHL - Customer Case Study
DHL achieves full carrier compliance and streamlined global shipping with Varsity Logistics' DHL Carrier Compliance Kit
DHL Supply Chain cuts robotics integration time by 60% with Microsoft Azure
DHL
Fekko Roelofs
Program Manager Robotics Hub & Resource Orchestration
DHL achieves real-time, actionable shipment temperature visibility with Domo
DHL
Dina Bunn
Global Head of Central Operations & IT
DHL achieves 65,000+ influencer reach across Africa and 1.2B impressions with Audiense
Heron Readers are Pivotal in Mail Order Delivery and Processing at DHL
DHL
Ko de Kort
Regional Manager
DHL Servicepoint Delivery Gains Speed with Datalogic Touch Bar Code Readers
DHL
Richard Noble
Network and Services Development Manager
DHL achieves increased lead quality and reduced email bounce rates with Global Database
DHL
Marianne Penaranda Abanilla
Research and Planinng Executive
DHL achieves paperless, real-time visitor and contractor management with Honeywell Forge Visitor and Contractor Management
DHL
Justin Holmes
IT Manager
Moving away from manually managing events through Outlook and Excel to a robust and user-friendly suite of event management tools
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Marcus Speck
IT Product Manager
DHL Express Russia achieves 96.1% Net Promoter Score and 25% reduced AHT with NICE Systems
DHL
Elena Nagaitseva
Customer Enquiry Manager
DHL achieves a customer-centric contact center transformation with NICE Systems
DHL
Elena Nagaitseva
Customer Enquiry Manager
DHL achieves increased safety and productivity with Seegrid
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Mike Key
Forklift Operator
DHL Using Origami Risk’s to Drive Safety, Efficiency, and Reduce Claims Costs in UK and Ireland
DHL
Julian Thomas
Risk Analysis & Loss Prevention Manager
DHL - Customer Case Study
DHL achieves 10% operational cost savings and streamlined trading-partner management with Axway B2B
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