Case Study: DHL achieves faster, more consistent multilingual localization with memoQ

DHL - Customer Case Study

The logistics company DHL, via its internal Corporate Language Services (CLS) team, partnered with its e-commerce specialist Monta to tackle the challenge of expanding into new European markets. They needed a translation solution to handle multiple languages and complex logistics terminology efficiently while ensuring high-quality localized website content. Monta and DHL sought the services of vendor memoQ to optimize this process.

The solution from memoQ involved an AI-driven machine translation integrated with their TMS, which was then post-edited by DHL’s CLS linguists. This integration, which automated 95% of the workflow, resulted in a 50% productivity increase and the translation of over 800,000 words, enabling DHL and Monta to expand into new markets more efficiently and cost-effectively.

DHL

Christian Wecke

Team Lead Language Data & Technology Management