Odigo

Odigo provides Contact Center as a Service (CCaaS) solutions that facilitate communication between large organizations and individuals thanks to a global omnichannel management solution. Thanks to its innovative approach based on empathy and technology, Odigo enables brands to connect with the crucial human element of interaction while also taking full advantage of digital possibilities. A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries.

Case Studies

Showing 10 Odigo Customer Success Stories

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Chronopost increases its reliability and agility by working in optimal ergonomic conditions

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DHL Parcel delivers with cloud-based contact center

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EDF empowers its energy customers

EDF logo

Française des Jeux (FDJ) meets the needs of its various call centers with the Odigo™ solution

Française des Jeux logo

KparK gets closer to their customers by improving customer relations with digital solutions

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Luminus energizes its contact center with new omnichannel capacity

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Madrid Digital improves experiences for citizens by accelerating digitalization with Odigo

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Malakoff Humanis provides customers with timely information through the right channel

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OUI.sncf leverages automation to free up agents for more complex tasks

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PMU and Odigo a solid partnership that owes nothing to chance

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