Q-nomy B2B Case Studies & Customer Successes

Q-nomy logo

Q-nomy has been developing, selling and implementing software solutions that help organizations optimize the customer experience in their branches or stores. Q-nomy’s software tailors the individual experience of visiting the store or service center, from entrance to exit, to the customer’s personal background, expectations, and needs – and at the same time allows the business to use this experience as a platform for targeted multi-channel messaging and advertising.

Case Studies

Showing 58 Q-nomy Customer Success Stories

search button

Aguas de Saltillo achieves faster, more efficient customer service and reduced wait times with Q-nomy (Q-Flow)

Aguas de Saltillo logo

Alachua County Tax Collector achieves 6-minute average wait times and streamlined service with Q-nomy's Q-Flow

Alachua County Tax Collector logo

ALYN Hospital - Customer Case Study

ALYN Hospital logo

Apple Premium Resellers achieves seamless appointment-based customer service and queue management with Q-nomy

Apple Premium Resellers logo

AT&T achieves same-day rollout across 2,300 stores and sustained 100% stability with Q-nomy's Q-Flow appointment scheduling

AT&T logo

BAC Credomatic achieves 3-minute average wait times and dramatically reduced abandonment with Q-nomy Q-Flow

BAC Credomatic logo

Banca di Asti boosts self-service adoption and branch efficiency with Q-nomy's Q-Flow

Banca di Asti logo

Banco Industrial - Customer Case Study

Banco Industrial logo

Banco Promerica achieves 10%+ staff productivity gains and reduced customer wait times with Q-nomy’s Q-Flow

Banco Promerica logo

Bay County Tax Collector - Customer Case Study

Bay County Tax Collector logo

BECU achieves faster service, reduced wait times and improved customer satisfaction with Q-nomy's Q-Flow

BECU logo

Bergen Community College - Customer Case Study

Bergen Community College logo

Bupa Medical Visa Services achieves streamlined appointment bookings and a high NPS (75) with Q-nomy's Q-Flow

Bupa Medical Visa Services logo

Cabrini Health achieves queue-free patient waiting and improved efficiency with Q-nomy Q-Flow

Cabrini Health logo

Smarter Healthcare Effortless Appointments & Improved Care

CEMEX achieves over 50% faster dispatch cycles and improved customer experience with Q-nomy Q-Flow

CEMEX logo

Center For Orthopaedics achieves streamlined patient-centered digital care and shorter wait times with Q-nomy

Center For Orthopaedics logo

Central America Department Store - Customer Case Study

Clalit Health Services - Customer Case Study

Clalit Health Services logo

Claro achieves streamlined operations and shorter wait times with Q-nomy's Q-Flow

Claro logo

Colfondos - Customer Case Study

Colfondos logo

Optimizing Retail Operations with Cubu's Advanced SAAS Software at T&E Fashion

Cubu logo

Davivienda Honduras achieves near-zero wait times and higher customer satisfaction with Q-nomy (Q-Flow)

Davivienda Honduras logo

Durham College - Customer Case Study

Durham College logo

Evans Army Hospital - Customer Case Study

Evans Army Hospital logo

Fort Carson’s Robinson Family Medicine Clinic - Customer Case Study

FUDEM - Customer Case Study

FUDEM logo

Gold Coast University Hospital - Customer Case Study

Gold Coast University Hospital logo

Hennepin County achieves streamlined customer flow and faster service with Q-nomy

Hennepin County logo

Holmesglen TAFE achieves seamless one-stop student service and queue-free enrolments with Q-nomy's Q-Flow

Holmesglen logo

Enhancing Customer Service Efficiency at IRAS with Q-nomy's Q-Flow

Inland Revenue Authority of Singapore logo

Israel Post achieves dramatic wait-time reductions and 250,000 monthly appointments with Q-nomy

Israel Post logo

Jersey Telecom achieves seamless, free-flowing in-store customer service with Q-nomy

Jersey Telecom logo

Leading Telecommunications Company - Customer Case Study

London Borough of Harrow achieves reduced waiting times and improved customer experience with Q-nomy

London Borough of Harrow logo

Meir Hospital - Customer Case Study

Meir Hospital logo

New York City Department of Transportation achieves streamlined, nearly paperless permit processing and improved customer experience with Q-nomy's Q-Flow

New York City Department of Transportation logo

Northrop Grumman Federal Credit Union achieves faster service and better member experience with Q-nomy Q-Flow

Northrop Grumman Federal Credit Union logo

Nottingham University Hospitals NHS Trust achieves up to 50% shorter blood-test wait times and improved patient flow with Q-nomy's Q-Flow

Nottingham University Hospitals NHS Trust logo

NSW Government Agency - Customer Case Study

Orange achieves faster service and higher customer satisfaction with Q-nomy's Q-Flow

Orange logo

Philadelphia Gas Works achieves streamlined queue management, digital signage and full CRM capabilities with Q-nomy

Philadelphia Gas Works logo

Prince Charles Hospital achieves queue elimination and improved patient flow with Q-nomy Q-Flow

Prince Charles Hospital logo

Prince George’s County cuts wait times by 20 minutes and boosts permit throughput 15% with Q-nomy's Q-Flow

Prince George's County logo

Service NSW achieves 97% customer satisfaction and 7-minute average branch waits with Q-nomy's Customer Experience Solution

Service NSW logo

Sheba Medical Center - Customer Case Study

Sheba Medical Center logo

Sheba Medical Center achieves streamlined appointment scheduling and optimized patient flow with Q-nomy

Sheba Medical Center logo

South Carolina Department of Motor Vehicles cuts average wait times from over an hour to around 10 minutes with Q-nomy's Q-Flow

South Carolina Department of Motor Vehicles logo

Sydney Eye Hospital Foundation - Customer Case Study

Sydney Eye Hospital Foundation logo

Telefonica achieves centralized, consistent customer service and improved service levels with Q-nomy

Telefonica logo

Transforming customer experience- the cooperative banks new appointment scheduling software

The Co-operative Bank logo

Tigo Guatemala achieves 45% shorter wait times and 85% higher staff productivity with Q-nomy's Q-Flow

Tigo Guatemala logo

UK Multinational Telecommunications Company - Customer Case Study

United States Department of Defense reduces patient journey time by 45 minutes with Q-nomy's Q-Flow

United States Department of Defense logo

University of Hertfordshire achieves reduced wait times and improved student experience with Q-nomy

University of Hertfordshire logo

Wake Forest Baptist Health achieves streamlined patient flow and reduced wait times with Q-nomy Q-Flow

Wake Forest Baptist Health logo

Western Ukrainian National University's Digital Transformation with Cubu

Western Ukrainian National University logo

Yorkshire Building Society achieves faster, scalable appointment booking and improved customer satisfaction with Q-nomy

Yorkshire Building Society logo

No matching case studies