Olark B2B Case Studies & Customer Successes

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Olark is the most beautiful and effective way to talk to your customers for sales and support. And they make it super easy for you! Solve customers' problems before they have a chance to click away. Give them the answers they need immediately and gain powerful insights about what Olark wants for relationships that last. Olark has powerful features to give you access to visitors and behaviors. Make your business (and your site) look good and keep customers coming back.

Case Studies

Showing 55 Olark Customer Success Stories

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How Adler admissions qualifies more high-quality prospects with live chat

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Appcues achieves faster user onboarding and richer product feedback with Olark

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Arizona State University (ASU Prep Digital) reduces phone queues and scales student support with Olark

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Automattic - Customer Case Study

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Footwear meets philanthropy at Bombas

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How the Maine summer camp connects more easily with customers using live chat

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How live chat became CVTC’s new lead generation channel and one of their most popular communication tools

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The City of Vancouver fields 5,000+ service requests monthly with Olark live chat

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ClickMechanic increases conversions and customer trust with Olark Live Chat

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Collage.com achieves faster, insight-driven customer service and improved product positioning with Olark

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How the software company captures more leads while observing privacy policies

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CommitChange achieves higher donor engagement and converts visitors into customers with Olark

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Conspire achieves instant response during a 100x traffic spike and boosts profile accuracy with Olark

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CoPromote achieves fewer inbound support requests and streamlined onboarding with Olark live chat

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Cram Fighter achieves scalable, time-saving customer support with Olark

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Creative Bag uses Olark CoPilot to automate up to 80% of support responses

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CustomMade achieves faster support and better customer guidance with Olark's !push command

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Cyber Monday - Customer Case Study

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FeneVision captures $100,000s in ERP leads with Olark live chat on WordPress

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Florida SouthWestern State College achieves rapid remote support for 10,000+ students with Olark

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Franklin University uses Olark’s CoPilot and Slate integration to answer admissions questions 24/7

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How the digital consultancy builds a strong brand image of responsiveness

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HBA Learning Centres achieves 15% increase in enrollment with Olark

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How the Florida education organization uses Olark to proactively engage campers

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Jane Clayton & Company achieves streamlined bespoke ordering and faster customer responses with Olark

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How the Chilean e-commerce company fields 4,800 prospect and customer chats monthly

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Kennolyn Camps reduces call volume and captures more leads with Olark

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Kit Out My Office achieves higher conversions and bigger orders with Olark

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Landmark Properties converts 50% of Olark leads into leases with Olark

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Lush Cosmetics achieves 174% higher conversions and 19% higher average spend with Olark live chat

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Man Crates achieves rapid, coordinated handling of PR-driven contact spikes with Olark live chat

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National Distributor of Insurance Products boosts lead generation and conversions with Olark

Nosh Detox achieves £1,500 in one day (10x its average sale) with Olark live chat

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How the distributor uses an Olark Salesforce integration to streamline sales and support

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Remedy achieves a 5-Star Patient Experience with Olark live chat

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Reno Assistance qualifies 25% more customers with Olark Live Chat

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RiverMend Health achieves easier patient access and higher intake conversions with Olark

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Seabury Academy achieves uninterrupted community communication during COVID-19 with Olark

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How the number one mattress company in Australia uses live chat to build long-term relationships with customers and prospects

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Smart Pension drives data-driven partnerships and product innovation with Olark live chat

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Sphera achieves 47% faster ticket close times and instant customer support with Olark

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Staff Squared doubles app sign-ups with Olark live chat

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How Sterlitech connects customers to product experts with PhDs

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SynapsePay scales customer support and boosts sales with Olark live chat

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How The Black Tux does live chat customer support

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The Gear Centre achieves improved customer satisfaction and increased sales with Olark live chat

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The Miami SEO Company achieves higher ecommerce conversion rates with Olark

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Tinfoil Security scales support and boosts sales with Olark

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University of Montana achieves 50% reduction in repetitive inquiries with Olark

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University of Virginia achieves up to 50% student engagement in career advising with Olark

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Upper 90 Soccer achieves a $40,000 sales lift and higher conversions with Olark

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Upsie boosts checkout confidence and slashes support emails by 75% with Olark

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VPS Underfloor Heating achieves faster customer service and prioritizes high-value orders with Olark

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Yoga Ed increases customer engagement and cuts email volume by 50% with Olark

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How the online academy used Olark to scale customer service without growing team size

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