Marchex

Marchex knows that your best customers are calling. From simple call tracking to omnichannel call attribution across search, social, and display, Marchex lets marketing teams stop the guess work, connecting online-to-offline data to better understand what drives a customer to convert. With keyword-level call tracking, marketers can improve the ROI from click-to-call advertising, and Marchex integrates with leading analytics and advertising platforms. Marchex is also the provider of award-winning speech analytics technology, using conversational A.I. to understand the nuances of customer calls and create the most outstanding customer experience possible.

Case Studies

Showing 38 Marchex Customer Success Stories

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Allconnect optimizes campaigns and boosts return on investment

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How Authority Brands Optimizes Sales Call Operations and Performance Across Multiple Franchise Brands and Locations

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Auto dealership uses Marchex to take back control of the phones

Auto repair enterprise drives new sales

BANGS Shoes grow ambassador program with text campaigns

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Big O Tires sees potential to generate millions in revenue with Marchex Sales Edge Rescue

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Bird uses real-time text alerts to manage scooter inventory

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AudioGO and Marchex drive calls and optimize ads for Boar’s Head Resort to boost business

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BTP Digital Group boosts ROI for clients with Marchex

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Central Restaurant Products optimizes inbound lead flow with Marchex Marketing Edge

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Clearlink drives more qualified leads with Marchex

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Revolutionizing Automotive Digital Marketing with Marchex Solutions

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Education company drives thousands of new registrations with Marchex Call Marketplace

Geeks on Site Discovers 3000% ROI with Marchex

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IHG increases bookings with Marchex

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Transportation franchise drives more revenue with Marchex

Juniper connects with more prospective residents by improving the caller experience

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Kin Insurance builds mobile claims department with Marchex® Sonar

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Major hotel brand boosts bookings and the customer experience with Marchex

A leading auto insurance company increased their new quotes by 170% with Marchex Call Marketplace

Cable company gains new customers with Marchex

Agency lowers client’s CPL by 60% and increases new customer growth by 70% with Marchex

Hotel chain books more revenue with Marchex

An insurance company increased new quotes by 170% with Marchex Call Marketplace

Leading National Auto Service Providing Company - Customer Case Study

Location3 boosts client revenue with Marchex and Google Marketing Platform

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Wireless provider increases subscriptions by 165% with Marchex

Meineke Car Care Centers - Customer Case Study

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Morningstar Properties protects caller data with Marchex

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How a national franchise boosted appointments 25% across its lowest-performing locations with Agent Script Tracking

ProMax expands CRM capabilities with Marchex

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Realtor.com utilizes chatbots to increase qualification and conversion rates

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RevLocal saves thousands of hours and improves the customer experience with automation

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Service Experts Recovers Missed Sales Opportunities

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Sierra Air Conditioning & Plumbing Gains Greater Visibility into their Calls with Integration

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A top agency achieved 3X ROI using Marchex Search Analytics

YMT Vacations keeps call data secure with Marchex

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Zillow Boosts Agent Engagement and Satisfaction with Marchex Sonar

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