LabTech Software B2B Case Studies & Customer Successes

Designed and developed by system administrators with years of experience in the IT services industry, LabTech’s focus is to drive the power of IT automation. With more than 5,000 partners and more than 5 million agents sold, LabTech is quickly becoming the preferred tool of IT professionals worldwide. Whether you’re an experienced IT managed service provider (MSP) managing client networks or a corporate IT department managing internal networks, LabTech will enable you to significantly improve your productivity and efficiency by leveraging the power of IT automation. LabTech is the most powerful, feature-rich and widely-sought IT automation platform in the IT industry today.

Case Studies

Showing 25 LabTech Software Customer Success Stories

Advanced Microcomputing Concepts (AMC) achieves centralized PC optimization and reduced help-desk traffic with LabTech Software

Advanced Microcomputing Concepts

Laurie Kepford

Chief NOC Engineer

ARRC Technology achieves scalable growth, reduced downtime and higher margins with LabTech Software

ARRC Technology

Shane Swanson

COO

Atlanta Technology Force achieves $4,000–$6,000/month in extra break‑fix revenue and drives managed‑services conversions with LabTech Software

Atlanta Technology Force

Kevin Gibson

Vice President and Chief Technology Officer

Capital Computers & Networks, Inc. - Customer Case Study

Capital Computers

Tom Watson

Capital Computers

Christenberry Sales Company achieves efficient solo management of 160 devices with LabTech Software

Christenberry Sales Company

Steve Christenberry

CEO

CisCom Solutions achieves proactive remote IT management, faster issue resolution and higher profitability with LabTech Software

CisCom Solutions

David Ely

Founder, CisCom Solutions

DaVinci Digital scales to 1,300 endpoints and boosts technician efficiency with LabTech Software

DaVinci Digital

Philip Fuesser

Director of Managed Services

Doberman Technologies achieves near-elimination of urgent security calls and major profitability gains with LabTech Software

Doberman Technologies

Ian Richardson

Chief Executive Officer

EDTS, LLC achieves smoother growth and faster, more transparent IT support with LabTech Software

EDTS, LLC

Delano Collins

Chief Information Officer

First Column Enterprises achieves centralized security and faster remediation with LabTech Software

First Column Enterprises

Chris Pool

First Column Enterprises

I-M Technology scales to manage 269 devices and grow profitably with LabTech Software

I-M Technology

Stuart Bryan

CEO

Integrity IT achieves streamlined operations and increased efficiency with LabTech Software (LabTech Ignite)

Integrity IT

Matt Smith

Vice President, Operations

Integrity IT achieves standardized, scalable MSP services and profitable growth with LabTech Software

Integrity IT

Matt Smith

Vice President, Operations

JNR Networks achieves 500-seat scalability on a six-person team with LabTech Software

JNR Networks

James Riley

CEO

Kerkhoff Technologies, Inc achieves predictable revenue and superior managed services with LabTech Software

Kerkhoff Technologies, Inc

Paul Switzer

Service Manager

Liberty Technology achieves $30,000+ annual licensing savings and improved automation with LabTech Software

Liberty Technology

Ben Johnson

CEO

Mainstay Technologies achieves scalable, automated IT management and improved customer service with LabTech Software

Mainstay Technologies

Brock Kuhse

COO

Marathon Consulting achieves controlled, scalable M&A growth and top-quality IT support with LabTech Software

Marathon Consulting

Scott Wilson

Co-Founder

NetStar achieves 27% reduction in average time per PC with LabTech Software

NetStar

Mit Patel

Managing Director

Onestop IT achieves 20% growth and improved operational visibility with LabTech Software and ConnectWise

Onestop IT

Ally Hollins-Kirk

CEO, Onestop IT

PC Works Plus achieves consistent, reliable IT service and profitable growth with LabTech Software

PC Works Plus

David Wertz

President, PC Works Plus

PCIT reduces service requests by 63% and cuts time-to-resolution by 20-30% with LabTech Software

PCIT

Darren Boyer

PCIT

Quinn Technology Solutions achieves increased efficiency and profitability with LabTech Software

Quinn Technology Solutions

Russell Quinn

Owner

Ready to View achieves 50% faster issue resolution and streamlined remote management with LabTech Software

Ready to View

Raffi Saroyan

Ready to View

Secom Technology achieves $300K/year managed services revenue and scalable proactive remote monitoring with LabTech Software

Secom Technology

Russell Potts

Owner

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