Case Study: Advanced Microcomputing Concepts (AMC) achieves centralized PC optimization and reduced help-desk traffic with LabTech Software

Advanced Microcomputing Concepts - Customer Case Study

AMC Advanced Microcomputing Concepts (AMC) is a flat-fee, end-to-end managed services provider serving southern California and remote clients, focused on reducing downtime and improving efficiency. Faced with nearly 1,000 endpoints, AMC wanted a safe, effective PC optimization tool (they selected CCleaner Business Edition) but worried about the time and effort required to deploy and manage scans across so many machines.

By integrating CCleaner with LabTech, AMC used LabTech’s group structure for centralized deployment and management, enabling one-click rollout and proactive system maintenance that technicians adopted quickly. The solution cut help-desk traffic, saved time, supported monthly client reporting, and delivered a cost-effective improvement in their clients’ PC health and overall service delivery.

Advanced Microcomputing Concepts

Laurie Kepford

Chief NOC Engineer