Case Study: Liberty Technology achieves $30,000+ annual licensing savings and improved automation with LabTech Software

Liberty Technology - Customer Case Study

Liberty Technology, a managed services provider in Griffin, Georgia, faced a major disruption when its RMM vendor released a flawed update that stopped backups and server monitoring and left Liberty with weeks-long support delays. The failures forced technicians to manually check dozens of servers, exposed the company to operational risk, and were compounded by an inflexible, costly licensing model.

Liberty migrated to LabTech’s RMM platform, which restored reliable automation, stronger vendor support, and powerful tools like scripting, network probes, remote remediation, MDM and a multivendor backup dashboard. The move improved efficiency (tripling endpoints without tripling staff), recouped prior licensing losses within months, and cut licensing costs by more than $30,000 annually while delivering better service.

Liberty Technology

Ben Johnson

CEO