Case Study: Ready to View achieves 50% faster issue resolution and streamlined remote management with LabTech Software

Ready to View - Customer Case Study

Ready to View, Inc. (RTV) is a Los Angeles–based information systems consulting firm founded in 1999 that provides managed services and web/software development for the apparel industry. After trying two remote monitoring products, RTV needed a more flexible solution with true management functionality—beyond basic monitoring—to reduce tech costs, maximize uptime and improve service efficiency.

RTV implemented the LabTech RMM platform, leveraging its powerful scripting engine, remote back‑end access and automated proactive tasks (like disk cleanup and bulk script deployment), plus detailed inventory and reporting. The result: major time savings, fewer onsite visits, faster issue resolution (LabTech “cut our problem resolution time in half”), lower client costs and more efficient, proactive management backed by responsive support.

Ready to View

Raffi Saroyan

Ready to View