Case Study: First Column Enterprises achieves centralized security and faster remediation with LabTech Software

First Column Enterprises - Customer Case Study

Medix Dental is a managed service provider for hundreds of U.S. dental practices. As the company grew, its legacy antivirus required time-consuming, server-by-server updates, missed malware and ransomware threats, and generated heavy help-desk workloads — creating an urgent need for a more centralized, effective security solution.

Medix Dental integrated Webroot with LabTech (ConnectWise) to gain behavior-based protection with a small footprint and centralized management. The change lowered costs, reduced malware and ransomware incidents, cut help-desk calls and cleanup work, and let the team apply policy changes across all clients from a single console, significantly improving efficiency and security.

First Column Enterprises

Chris Pool

First Column Enterprises